Lauren Dee
Waterdown,ON
Summary
Proven team player with a track record of enhancing dining experiences at Dutch Mill Country Market through expert food safety practices and exceptional service orientation. Skilled in relationship building and dining room upkeep, consistently improving team efficiency and customer satisfaction. Leveraged strong communication skills to train new staff, significantly boosting operational flow.
Overview
8
8
years of professional experience
Work History
Waitress/Server
Dutch Mill Country Market
533 Millgrove Side Rd, Dundas, ON.
03.2016 - Current
- Greeted customers, answered questions, and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
Greenhouse Worker
Dutch Mill Country Market
533 Millgrove Side Rd, Dundas, ON.
05.2021 - Current
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Rearranged planting beds and flower gardens seasonally.
- Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
- Unloaded plants and nursery items from delivery trucks.
- Strengthened team performance by collaborating on various greenhouse tasks and sharing knowledge with colleagues.
Instructional Assistant
Yogashala Wellness Centre
937 Centre Rd, Hamilton, ON.
07.2023 - 08.2024
- Cleaned studio before, during, and after classes ensuring the studio is left orderly.
- Organized equipment and assisted Instructors by providing therapeutic remedies to the patrons.
- Greeted customers, provided tours for newcomers, and directed patrons to their classes.
Education
Bachelor of Science - Biological Sciences
University of Guelph
Guelph, ON06.2025
High School Diploma -
Waterdown District High School
Waterdown, ON06.2019
Skills
Food Safety
Understanding Menu Memorization
Service Oriented
Relationship Building
High Volume Dining
Dining Room Cleaning and Upkeep
Transactions and Cash Handling
Team Player
Certifications
June 2024
Ontario Smart Serve
Timeline
Instructional Assistant
Yogashala Wellness Centre
07.2023 - 08.2024
Greenhouse Worker
Dutch Mill Country Market
05.2021 - Current
Waitress/Server
Dutch Mill Country Market
03.2016 - Current
Bachelor of Science - Biological Sciences
University of Guelph
High School Diploma -
Waterdown District High School