Lauren Deans
Mississauga,Ontario
Summary
Dedicated and driven individual seeking a challenging and rewarding career as a Police Officer. With a strong commitment to public safety, community engagement, and crime prevention. Individual who aims to leverage a diverse skill set, including excellent communication, problem-solving abilities, and a keen attention to detail, to effectively serve and protect the citizens of Halton Region. Passionate about upholding the law and ensuring justice and eager to contribute to the efforts of the Halton Police in maintaining peace and order within the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier and Floral Clerk
Metro
04.2024 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Served as a knowledgeable resource to customers seeking advice on flower selection for various occasions or specific meanings behind certain blooms
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace
- Enhanced customer satisfaction by providing personalized floral arrangements and recommendations
- Prepared potted plants and bouquets based on customer requirements
- Imparted knowledge on plants and flowers to customers.
- Set up and broke down holiday and seasonal displays.
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
Cashier
Sobeys
03.2021 - 09.2024
- Streamlined checkout process for increased efficiency and reduced waiting times
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Promoted store promotions and incentive programs to increase overall sales revenue
- Prevented loss by vigilantly monitoring potential theft or fraud situations in-store
- Ensured compliance with company policies and procedures while processing transactions efficiently
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Provided backup support for other departments when needed, showcasing versatility within the retail environment
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations
- Increased repeat clientele through exceptional customer service skills and attention to detail
- Contributed to business growth by creating visually appealing window displays that attracted potential customers into the store.
Education
Honours Bachelor Degree of Applied Science - Justice Studies
University of Guelph
Guelph, ON06-2025
Diploma - Justice And Community Service
Humber Polytechnic
Etobicoke, ON06-2025
Skills
- Teamwork
- Positive attitude and behavior
- Problem-Solving Abilities
- Critical Thinking
- Customer Service
- Creativity skills
- Time Management
- Organized
- Active Listening
- Customer Assistance
- Fundraising
- Team Collaboration
- Fundraising Events
- Marketing and promotion
- Presentation Skills
Accomplishments
- Metro Employee of the Month, May 2024
- Honor Roll, Winter 2020
- Honor Roll, Fall 2021
- Honor Roll, Winter 2021
- Academic Scholarship for Fall 2021 from Guelph-Humber
- Graduated with Honors, 89% average
- Captain of Jr Girls Volleyball Team, 2017-2019
- Assistant Captain of Sr Girls Volleyball Team, 2019-2020
Certification
- Security License - July 2024
- Course on Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans - September 2022
- Emergency First Aid with CPR and AED License - April 2024
- Safe Sport Training - Decision Makers - August 15, 2024
- Safe Sport Training - Direct Athlete Contact - August 15, 2024
- Safe Sport Training - no Direct Athlete Contact - August 15, 2024
Timeline
Cashier and Floral Clerk
Metro
04.2024 - Current
Cashier
Sobeys
03.2021 - 09.2024
- Security License - July 2024
- Course on Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans - September 2022
- Emergency First Aid with CPR and AED License - April 2024
- Safe Sport Training - Decision Makers - August 15, 2024
- Safe Sport Training - Direct Athlete Contact - August 15, 2024
- Safe Sport Training - no Direct Athlete Contact - August 15, 2024
Honours Bachelor Degree of Applied Science - Justice Studies
University of Guelph
Diploma - Justice And Community Service
Humber Polytechnic
Similar Profiles
Rana AlhajaliRana Alhajali
Bakery at MetroBakery at Metro
PRABHNOOR SINGHPRABHNOOR SINGH
Order Picker at MetroOrder Picker at Metro
Alexandra Masha Gauthier-ChouinardAlexandra Masha Gauthier-Chouinard
Fishmonger at MetroFishmonger at Metro