Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
volunteer experience
References
Timeline
Generic

Lauren Deans

Mississauga,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Sobeys
01.2021 - Current
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Salon Assistant

Hairworks Salon
06.2019 - 08.2019
  • Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.

Education

Criminal Justice Studies

University Of Guelph-Humber
Mississauga, Ontario
04.2025

High School Diploma -

Our Lady Of Mount Carmel Secondary School
Mississauga, Ontario
06.2021

Skills

  • Teamwork
  • Positive attitude and behavior
  • Problem-Solving Abilities
  • Critical Thinking
  • Customer Service
  • Willingness to keep learning
  • Creativity skills
  • Time Management

Certification

09/2022, Course on Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans

Accomplishments

  • 06/2020, Academic, Completed Grade 11 with a 87% overall average and obtained a spot on honor roll

volunteer experience

  • 01/2023- Present, Halton Crime Stoppers, Volunteer, Oakville, Ontario

-  Helped plan and execute different fundraisers and events such as Police Day, Fall and Spring Shred Events, Burlington and Milton Farmers markets, Women's Golf Tournament, Desi mandi Grocery store event and Fire Prevention Day. Also helped with social media marketing campaigns and further fundraising events.


  • 11/2020- 11/2020, Our Lady Of Mount Carmel Secondary School, School Volleyball Tournament Volunteer, Mississauga, Ontario

-  Scoring, Line Judging


  • 11/2016-11/2016, Peel District School Board, School Volleyball Tournament Volunteer, Mississauga, Ontario

- Reffing, scoring and assisting my school's senior volleyball Provincial Cup tournament.


  • 07/2018-08/2018, Pakmen Volleyball, Camp Volunteer, Mississauga, Ontario

-  Guiding youth through various drills and games, building bonds with the youth in the camp and using my own athletic skills and knowledge to help the youth further their skills.




References

  • Joseph Gasparini, Teacher, Dufferin Peel Catholic District School Board, (905) 824-1331
  • Kyle Amoroso, Office Administrator, Lee Rocca Forming, (416) 712-0925
  • Dominic Maiato, Front End Supervisor, Sobeys, 416-904-6851
  • John Remillard, University Professor, University of Guelph-Humber, +1-416-798-1331, john.remillard@guelphhumber.ca
  • Michael McCarthy, Guidance Counsellor, Dufferin Peel Catholic District School Board, (647)-234-5009, mike.mccarthy@dpcdsb.org
  • Hardial Singh, Police Constable, Halton Police, 905-808-7280
  • Colin Jessome, Executive Director of Halton Crime Stoppers, Crime Stoppers of Halton, 647-938-9467, cjessome@haltoncrimestoppers.ca

Timeline

Cashier

Sobeys
01.2021 - Current

Salon Assistant

Hairworks Salon
06.2019 - 08.2019

Criminal Justice Studies

University Of Guelph-Humber

High School Diploma -

Our Lady Of Mount Carmel Secondary School

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Lauren Deans