Lauren Cummings
London,Canada
Summary
I am seeking part-time employment in a position that will allow me to utilize my current skills and abilities, as well as to learn and develop new ones.
I am a knowledgeable cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Associate
Sobeys
09.2022 - Current
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
Retail sales and food service associate
Shivers and Shakes
05.2020 - Current
- Responsibilities included:
- Served ice cream and other menu items at busy ice cream outlet
- Provided sales and merchandising assistance at retail store
- Greeted customers and provided customer service during peak summer hours
- Created, organized, and maintained inventory displays
- Cleaned, maintained and organized equipment and merchandise
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
- Adhered to all sanitation guidelines, maintaining a safe and hygienic workspace for food preparation.
Education
Bachelor of Arts - Media And Communication Studies
University of Western Ontario
London, ON05-2028
Skills
- Completed secondary education with honours at North Lambton
- Sarnia area legal competition champion
- Award-winning dance team participant
- Participated in Ontario Ethics Bowl
- Cash handling and customer service
- Work ethic and integrity
- Written and verbal communication
- Ontario Food Handler Certification
Languages
French
Professional Working
Timeline
Cashier/Customer Service Associate
Sobeys
09.2022 - Current
Retail sales and food service associate
Shivers and Shakes
05.2020 - Current
Bachelor of Arts - Media And Communication Studies
University of Western Ontario
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