Lauren Creech
Riverside
Summary
Detail-oriented Tax Technician II with expertise in client communication and compliance checks. Proven ability to assist clients with tax preparation while ensuring data accuracy and regulatory adherence.
Overview
3
3
years of professional experience
Work History
Tax Technician II
California Department Of Tax And Fee Administration
Riverside
01.2023 - Current
- Communicated with clients to clarify tax-related questions.
- Followed established procedures for data entry and compliance checks.
- Communicated effectively with clients via phone or email regarding questions or concerns about their taxes.
- Assisted clients with the preparation of quarterly estimated taxes.
- Sorted incoming mail by size and destination for efficient processing.
- Maintained cleanliness and organization of work area to enhance productivity.
- Assisted in training new staff on mail handling procedures and safety protocols.
Education
Associate of Science - Social And Behavorial Science
Riverside City College
Riverside, CA06-2023
Skills
- Data entry
- Compliance checks
- Client communication
- Customer relationship management
- Regulatory knowledge
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Training support
- Process improvement
- Document organization
- State and local taxation
- Tax return review
- Ethical standards
- Document review
Affiliations
- I have picked up a new hobby of competing in bodybuilding. I like the challenge of the sport. I have noticed a new form of self-discipline and self-control that I have. I used it in other areas of my life to help me succeed.
- I enjoy going to the river with family and friends. I love doing roadtrips and traveling. I enjoy summer at the beach and winters in the mountains.
Accomplishments
- I received an award for great customer service
Timeline
Tax Technician II
California Department Of Tax And Fee Administration
01.2023 - Current
Associate of Science - Social And Behavorial Science
Riverside City College