Lauren Chayka
Edmonton,Alberta
Summary
I am a Political Science student at the University of Alberta, with a diverse range of interests, including theatre, debate, and music, such as K-Pop. I am currently involved in Model UN, the school newspaper, and debate at my university. I am passionate about hard work and teamwork, values that have shaped my experiences, both academically and professionally. I have had the privilege of working with children in various settings, from tutoring to volunteering. My work experience includes roles at Abbott Street Cafe, a local cheese shop, Urban Fare, and the Hotel Eldorado, where I developed strong customer service and adaptability skills. I am eager to continue learning, and I believe I would be a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Door Concierge
Revelry Food and Music Hub
Kelowna , British Columbia
05.2025 - 08.2025
- Facilitated smooth check-in and check-out for guests, enhancing overall guest experience.
- Arranged transportation for guests, ensuring timely pickups and drop-offs.
- Resolved customer complaints effectively, contributing to guest satisfaction and retention.
- Continuously monitored beverage stock levels during peak hours of operation.
Barista
Abbott Street Cafe
Kelowna, BC
04.2023 - 08.2024
- Prepared and served diverse hot and cold beverages while assisting with food service to enhance customer experience.
- Processed payments, handled customer inquiries, and ensured customer satisfaction through attentive service.
- Maintained café cleanliness to foster a welcoming and comfortable environment for customers.
- Additionally, I was entrusted with opening and closing duties, ensuring smooth daily operations.
Housekeeper
Hotel Eldorado
Kelowna, BC
05.2021 - 08.2021
- Cleaned and prepared vacant hotel rooms and restocked essential supplies, enhancing guest satisfaction and comfort during my time at Hotel Eldorado.
- Assisted customers by providing directions and helping them navigate the resort, fostering a positive and welcoming experience.
Cheesemonger
Perceval & Young Cheesemongers
Kelowna, BC
04.2020 - 03.2021
- Provided exceptional customer service by assisting guests with purchases, describing products in detail, and offering tailored recommendations to enhance shopping experience.
- Maintained a well-organized and welcoming store environment, fostering a positive atmosphere for customers.
- Cleaned dishes thoroughly in a fast-paced kitchen environment.
Cashier
Urban Fare
Kelowna, BC
05.2020 - 08.2020
- Scanned products, issued change and receipts, processed refunds and tickets, maintaining efficiency and attention to detail.
- Managed cash, credit, and check transactions, ensuring accuracy in pricing and payment processing.
- Prioritized excellent customer service by greeting clients upon arrival and departure, fostering a welcoming atmosphere.
Education
Bachelor of Arts - Political Science
University of Alberta
Edmonton, Alberta01.2026
High School Diploma -
Kelowna Secondary School
Kelowna, BC06.2022
Skills
- French
- Active listening
- Organization
- Customer service
- Problem-solving
- Team collaboration
References
References upon request.
Timeline
Door Concierge
Revelry Food and Music Hub
05.2025 - 08.2025
Barista
Abbott Street Cafe
04.2023 - 08.2024
Housekeeper
Hotel Eldorado
05.2021 - 08.2021
Cashier
Urban Fare
05.2020 - 08.2020
Cheesemonger
Perceval & Young Cheesemongers
04.2020 - 03.2021
Bachelor of Arts - Political Science
University of Alberta
High School Diploma -
Kelowna Secondary School