Lauren Carter
Kingston,ON
Summary
Proactive Food Server Assistant, Host, and Receptionist with extensive experience in maintaining clean and organized dining areas, training team members, and handling high-pressure situations. Skilled in stock management, order taking, and customer service. Bringing strong organization and communication skills to enhance restaurant efficiency and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Food Server Assistant
The Drake Hotel
04.2024 - 08.2024
- Maintained clean and organized dining area for improved guest experience.
- Stocked necessary supplies to maintain smooth restaurant operations and reduce downtime between tasks.
- Trained new Food Server Assistants, fostering supportive team environment that contributed to overall restaurant success.
- Improved overall restaurant efficiency by consistently refilling condiments, replacing flatware, and tending to other tasks in timely manner.
Host
The Drake Hotel
04.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Layers Wellness Spa
06.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Sociology
Queen's University
Kingston04.2026
High School Diploma -
Brentwood College School
Mill Bay, BC06.2022
Skills
- Cleanliness
- Order Taking
- Organization
- Food presentation
- Table Setting
- Food safety knowledge
- Customer Service
- Time Management
Timeline
Food Server Assistant
The Drake Hotel
04.2024 - 08.2024
Host
The Drake Hotel
04.2023 - 08.2023
Receptionist
Layers Wellness Spa
06.2021 - 08.2021
Bachelor of Arts - Sociology
Queen's University
High School Diploma -
Brentwood College School
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