To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Support Worker
Jessica Moran
09.2024 - Current
established a trustful relationship with my client by maintaining confidentiality and respecting personal boundaries
Enhanced client well-being by providing emotional support and guidance during challenging times.
Use CBT techniques to assist clients in recognizing and redirecting poor habits.
demonstrated flexibility and adaptability by adjusting approaches based on client needs or situational changes
Retail Worker
TJX Canada: Homesense
07.2016 - Current
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
Homeless Shelter Volunteer
Soup For The Soul
11.2023 - 12.2023
Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
Teaching Assistant
Braemar House School
09.2023 - 12.2023
Supported classroom activities, tutoring, and reviewing work.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Supportive Housing Worker Assistant
YWCA Waterloo
09.2022 - 12.2022
Followed instructions and procedures to complete assigned tasks.
Performed general housekeeping and cleaning tasks.
Restocked items on shelves and bins to keep inventory available.
Assisted manager in all aspects of business operations.
Student Volunteer
Woodland Cultural Center
06.2018 - 07.2018
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Gained operational knowledge and supported departmental needs.
Volunteer Worker
Brant County SPCA
04.2017 - 07.2017
Maintained clean, neat, and operational facilities to serve program needs.
Communicated with staff members to stay informed about volunteer opportunities and events.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
Completed - University Arts And Sciences - General Arts And Sciences
Mohawk College
Hamilton, ON
Bachelor of Arts - Psychology, Forensic Specialization
Wilfrid Laurier University
Brantford & Waterloo, ON
05.2024
Bachelor of Arts - Criminology Minor
Wilfrid Laurier University
Brantford & Waterloo, ON
05.2024
Skills
Patience and Empathy
Reliability and punctuality
Problem-Solving
Flexible and Adaptable
Excellent Communication
Critical Thinking
Standard First Aid & CPR/AED Level C certified
Ethical Conduct for Research Involving Humans
Recognize, Respond, Refer, Reflect Campus Mental Health Certificate
Academic Research
Neuropsychology Research:
Research assistant for a study on the auditory perception differences in those with autism spectrum disorder
Research assistant for a study on the effects of background noise on speech motor skills
Dr. Nicole Scheerer, Wilfrid Laurier University
Timeline
Support Worker
Jessica Moran
09.2024 - Current
Homeless Shelter Volunteer
Soup For The Soul
11.2023 - 12.2023
Teaching Assistant
Braemar House School
09.2023 - 12.2023
Supportive Housing Worker Assistant
YWCA Waterloo
09.2022 - 12.2022
Student Volunteer
Woodland Cultural Center
06.2018 - 07.2018
Volunteer Worker
Brant County SPCA
04.2017 - 07.2017
Retail Worker
TJX Canada: Homesense
07.2016 - Current
Completed - University Arts And Sciences - General Arts And Sciences
Mohawk College
Bachelor of Arts - Psychology, Forensic Specialization