Lauren Boyd
Los Angeles
Overview
6
6
years of professional experience
Work History
Server/Host Supervisor
Paris Paris
08.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host/ Server
Earls
01.2020 - 01.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate
Hills Of Kerrisdale - Luxury Boutique
05.2018 - 12.2019
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Hostess
Local Public Eatery
04.2017 - 05.2018
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
Education
Bachelor Motion Pictures Arts Degree
Capilano University
Vancouver, BC04.2022
Fashion Marketing Diploma
Kwantlen University - Chip Wilson School of Design
Vancouver, BC04.2018
Accomplishments
- Silver Duke Of Edinburgh Award
- Bronze Duke Of Edinburgh Award
- Miss Teen Calgary 2013
- Triple Diamond Completion (Figure Skating)
- Royal Academy of Dance (RAD) Grade 12 completion of classical ballet
Volunteer Work
- Agent Assistant Patti Falconer Acting- Modeling Agency
- Sok Sabay - Children's Shelter Cambodia, Phnom Penh
- Big Brothers & Big Sisters
- Inn From the Cold - Homeless Shelter
- Calgary Humane Society
Timeline
Server/Host Supervisor
Paris Paris
08.2022 - 01.2023
Host/ Server
Earls
01.2020 - 01.2022
Sales Associate
Hills Of Kerrisdale - Luxury Boutique
05.2018 - 12.2019
Hostess
Local Public Eatery
04.2017 - 05.2018
Bachelor Motion Pictures Arts Degree
Capilano University
Fashion Marketing Diploma
Kwantlen University - Chip Wilson School of Design