Lauren Bedford
San Francisco
Summary
Dedicated and personable server experienced in creating exceptional dining experiences and maintaining a positive professional working environment. Known for providing attentive, efficient, and tailored service to discerning clientele, ensuring their satisfaction with every interaction. Skilled in menu knowledge and maintaining a polished and professional demeanor under pressure. Adept at multitasking in fast-paced environments, while consistently upholding the highest standards of hospitality and professionalism. Committed to creating memorable experiences that exceed guest expectations,
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Underdogs Too
01.2024 - Current
- Demonstrated strong multitasking by managing multiple large tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS systems (Toast) to place orders, manage bills, and time courses.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
South Fork Grill/ Land Ocean
01.2023 - 08.2023
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
Serrano Country Club
02.2022 - 01.2023
- Trained in fine dinning etiquette while developing strong relationships with regular patrons, fostering loyalty and repeat business.
- Coordinated large group bookings, both through the phone, in person, and online services.
- Performed daily inventory checks of menus, silverware, linens, maintaining consistent cleanliness throughout service hours.
Education
Associate of Arts - Communication Studies
San Francisco State University
San Francisco, CAHigh School Diploma -
Oak Ridge High School
El Dorado Hills, CASkills
- POS Systems
- Food and Beverage Experience
- Reservations Management
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Menu memorization
Certification
- California Food Handlers Card
- ServSafe Alcohol Certification - National Restaurant Association.
- Server ID
Timeline
Server
Underdogs Too
01.2024 - Current
Hostess
South Fork Grill/ Land Ocean
01.2023 - 08.2023
Hostess
Serrano Country Club
02.2022 - 01.2023
Associate of Arts - Communication Studies
San Francisco State University
High School Diploma -
Oak Ridge High School
Similar Profiles
Kieran OxendineKieran Oxendine
Lawn Mower at Underdogs Lawn CareLawn Mower at Underdogs Lawn Care
M. Sean SilverM. Sean Silver
Tour Guide at Dylan's ToursTour Guide at Dylan's Tours
Jordan KealeyJordan Kealey
Sol Patch Garden Intern at SFSU Environmental Resource CenterSol Patch Garden Intern at SFSU Environmental Resource Center