LAUREL LANAWAY
Woodstock,NB
Summary
Dynamic worker with hands-on experience in customer service and arts sector positions, and eagerness for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Passion for education; known for adaptability, creativity, and results-oriented task management. Committed to making meaningful contributions to community and company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PC Express Team Member
Real Atlantic Superstore
05.2024 - Current
- Completing face-to-face transactions at customer vehicle along with grocery dropoff
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
- Ensured work areas were kept clean, organized, and safe to promote efficiency and team safety
- Trained in POS transactions
Team Member
Greco Pizza
01.2024 - 09.2024
- Learned all required tasks quickly to maximize performance.
- Ensuring product integrity and order accuracy during peak flow times and regular service hours
- Kept work areas clean, organized, and safe to promote efficiency and team safety
Specialty Team Member
Whole Foods Market
11.2019 - 10.2022
- Serving customers answering phone lines, maintaining department appearance
- Implemented creative merchandising strategies that captured customer interest and increased sales potential
- Demonstrated expertise in specialty area, becoming a trusted resource for colleagues and customers alike
- Supported store operations through efficient inventory management, stocking shelves, and maintaining clean displays.
- Trained in POS transactions
Education
Advanced Diploma - Technical Production For Theatre And Live Events
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2018
Skills
- Customer-first service
- Sales expertise
- Display-making and decorating
- Positive attitude
- Problem-solving
- Teamwork and collaboration with shared goals
Languages
English
Certification
- First Aid Training - last completed in 2015
- WHMIS Training - last completed in 2023
Timeline
PC Express Team Member
Real Atlantic Superstore
05.2024 - Current
Team Member
Greco Pizza
01.2024 - 09.2024
Specialty Team Member
Whole Foods Market
11.2019 - 10.2022
Advanced Diploma - Technical Production For Theatre And Live Events
Sheridan College Institute of Technology And Advanced Learning
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