Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

LAUREL LANAWAY

Woodstock,NB

Summary

Dynamic worker with hands-on experience in customer service and arts sector positions, and eagerness for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Passion for education; known for adaptability, creativity, and results-oriented task management. Committed to making meaningful contributions to community and company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PC Express Team Member

Real Atlantic Superstore
05.2024 - Current
  • Completing face-to-face transactions at customer vehicle along with grocery dropoff
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Ensured work areas were kept clean, organized, and safe to promote efficiency and team safety
  • Trained in POS transactions

Team Member

Greco Pizza
01.2024 - 09.2024
  • Learned all required tasks quickly to maximize performance.
  • Ensuring product integrity and order accuracy during peak flow times and regular service hours
  • Kept work areas clean, organized, and safe to promote efficiency and team safety

Specialty Team Member

Whole Foods Market
11.2019 - 10.2022
  • Serving customers answering phone lines, maintaining department appearance
  • Implemented creative merchandising strategies that captured customer interest and increased sales potential
  • Demonstrated expertise in specialty area, becoming a trusted resource for colleagues and customers alike
  • Supported store operations through efficient inventory management, stocking shelves, and maintaining clean displays.
  • Trained in POS transactions

Education

Advanced Diploma - Technical Production For Theatre And Live Events

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.2018

Skills

  • Customer-first service
  • Sales expertise
  • Display-making and decorating
  • Positive attitude
  • Problem-solving
  • Teamwork and collaboration with shared goals

Languages

English

Certification

  • First Aid Training - last completed in 2015
  • WHMIS Training - last completed in 2023

Timeline

PC Express Team Member

Real Atlantic Superstore
05.2024 - Current

Team Member

Greco Pizza
01.2024 - 09.2024

Specialty Team Member

Whole Foods Market
11.2019 - 10.2022

Advanced Diploma - Technical Production For Theatre And Live Events

Sheridan College Institute of Technology And Advanced Learning

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LAUREL LANAWAY