Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laurel Cooper

Milton

Summary

Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.

Overview

20
20
years of professional experience

Work History

Talent Acquisition Manager

CCS Professional Services
01.2016 - 09.2023
  • Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
  • Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Negotiated contracts and managed budget for recruiting expenses.
  • Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
  • Optimized sourcing networks and used proactive methods to direct source candidates.
  • Recruited top talent to maximize profitability.

Creative Services Recruiter

TEKsystems
09.2015 - 01.2016
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Marketing Assistant

Amica Mature Lifestyles
01.2013 - 08.2015
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Tracked marketing efforts to monitor results in real-time.
  • Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
  • Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.

Account Manager

TEKsystems
11.2003 - 09.2011
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.

Education

Diploma - Health Services Management

Dalhousie University
Halifax, NS
09.2012

Bachelor of Arts - Geography (Human)

McMaster University
Hamilton, ON
04.2001

Skills

  • Talent management
  • Candidate pipeline management
  • Recruitment Marketing
  • Coaching and Mentoring
  • Hiring and Onboarding
  • Problem-Solving
  • Exit Interviews and Processes
  • Applicant Tracking Systems

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Talent Acquisition Manager

CCS Professional Services
01.2016 - 09.2023

Creative Services Recruiter

TEKsystems
09.2015 - 01.2016

Marketing Assistant

Amica Mature Lifestyles
01.2013 - 08.2015

Account Manager

TEKsystems
11.2003 - 09.2011

Diploma - Health Services Management

Dalhousie University

Bachelor of Arts - Geography (Human)

McMaster University

Similar Profiles

CREATE PROFILE
Laurel Cooper