Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Laureen Thuo

Mississauga,ON

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Overview

1
1
year of professional experience

Work History

Cashier

Canadian Tire
Scarborough, ON
02.2024 - Current
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Offered customers carry-out service at completion of transaction.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Collaborated with other departments to coordinate product delivery schedules.
  • Inspected returned merchandise for damages before restocking shelves properly.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Trained new employees regarding warehouse procedures and standards.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Part-time Cleaner

Lovely Cleaning Services
Mississauga, Ontario
12.2023 - 08.2024
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Followed company uniform, performance and security policies with every job.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.

Warehouse Worker

GBT Logistics & packaging inc
Brampton, Ontario
03.2024 - 05.2024
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Maintained stock levels in accordance with company policies.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Performed cycle counts to maintain accurate inventory records.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Monitored temperature and humidity levels in the warehouse environment.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Managed hazardous waste removal operations per government regulations.
  • Identified discrepancies between physical count and computer data.
  • Processed returns of defective merchandise as required.
  • Assisted customers with product selection inquiries when needed.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Investigated any reported problems regarding shipping errors or damages.

Education

AODA Training

Articulate.com
06-2024

WHIMS Training

Articulate.com
Online
04-2024

Standard First AID And CPR

Heaven Can Wait
Toronto, ON
04-2024

Customer Service And Cashier Training

Canadian Tire University E-learning
02-2024

Skills

  • Windows and Microsoft outlook
  • supply chain
  • Merchandizing
  • Customer service
  • Communication skills
  • Cash Register Operation
  • Data analysis
  • POS Systems
  • Returns and Payment Processing
  • Inventory Tracking
  • Shipping and receiving
  • Warehouse Organization
  • Order Fulfillment
  • Loading and unloading
  • Basic Mathematics
  • Barcode scanning
  • Material Safety Data Sheets
  • Warehouse auditing
  • Able to lift and carry 50 lbs

Accomplishments

  • Praised by managers for good work ethic and ability to handle difficult situations
  • Processed over $5,000 in daily transactions with 100% accuracy, reducing cash register discrepancies.
  • Handled peak-hour transactions efficiently, minimizing customer wait time by 30%.
  • Loved by customers for my communication skills and helpfulness
  • Trusted by managers to complete work ethicPromoted store loyalty programs, achieving a 25% increase in membership sign-ups over 3 months.
  • Reduced inventory discrepancies by 15% through precise inventory tracking and cycle counts.
  • Successfully processed and prepared 200+ shipments weekly, ensuring 99% on-time delivery.
  • Improved receiving efficiency by reorganizing warehouse layout, reducing unloading times by 25%.

References

References available upon request.

Timeline

Warehouse Worker

GBT Logistics & packaging inc
03.2024 - 05.2024

Cashier

Canadian Tire
02.2024 - Current

Part-time Cleaner

Lovely Cleaning Services
12.2023 - 08.2024

AODA Training

Articulate.com

WHIMS Training

Articulate.com

Standard First AID And CPR

Heaven Can Wait

Customer Service And Cashier Training

Canadian Tire University E-learning

Similar Profiles

CREATE PROFILE
Laureen Thuo