Laura Patricia Cruz Leyva
Hampton Inn Suites
San Ysidro
1
Language
3
years of professional experience
Experienced cashier with a solid background in cash handling and customer service. Demonstrated success in supporting team objectives while ensuring accurate transactions and a welcoming environment.
Detail-oriented professional with expertise in cleaning and housekeeping. Proven ability to enhance guest satisfaction through exceptional service and teamwork.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Work History
House Keeping
7 Months- Maintained cleanliness of the facility by adhering to strict housekeeping standards and procedures.
- Assisted management in implementing new procedures for increased efficiency within the housekeeping department.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
- Enhanced guest satisfaction by providing exceptional housekeeping and cabin services.
- Collaborated with other housekeeping staff members to complete larger projects efficiently as a team.
Creamery
7 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
8 Months- Handled cash registers, managed cash flow, and balanced tills at end of shifts.
- Monitored inventory levels, restocked merchandise as needed to ensure availability.
- Adapted quickly to changing store policies and procedures while maintaining service quality.
- Participated in training sessions to improve product knowledge and customer interaction skills.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Huse Keeping
5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
House Keeping
3 Months- Collaborated with housekeeping staff for timely room turnovers and consistently meeting quality standards.
- Ensured a clean working environment by performing daily housekeeping tasks around machinery and workstations.
- Worked closely with housekeeping staff in prioritizing room turnovers during high occupancy periods.
- Collaborated with housekeeping staff to ensure seamless integration of services for each hotel guest.
Cashier
2 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
- Collaborated with team members to meet daily sales goals and enhance customer experience.
Cashier
2 Months- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Handled cash and credit card payments, adhering to cash handling policies.
Education
High School Diploma
Skills
Cleaning and housekeeping
Light housekeeping duties
Storage housekeeping
Departmental housekeeping
Cash handling
Customer service excellence
Cash register operation
Languages
Spanish
Full Professional
Timeline
House Keeping
Hampton Inn Suites
09.2024 - 04.2025Read More
Creamery
El Super Chedraui
01.2024 - 08.2024Read More
Cashier
Manolos Restaurant
10.2023 - 06.2024Read More
Huse Keeping
Confort In Hotel
05.2023 - 10.2023Read More
House Keeping
Aires Hotel
02.2023 - 05.2023Read More
Cashier
Burlington
10.2022 - 12.2022Read More
Cashier
Ross Dress for Less
10.2022 - 12.2022Read More
Conalpe Guaymas
High School Diploma
Read More