Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laurana Yasinski

Arnprior

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Commercial Account Manager

BrokerLink
11.2023 - Current
  • Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
  • Recorded accurate and efficient records in customer database.
  • Built relationships with customers and community to promote long term business growth.

Personal Insurance Advisor

BrokerLink
03.2018 - 10.2023
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Calculated premiums and established payment methods for sales.
  • Finalized sales and collected necessary deposits.
  • Generated leads through cold-calling, networking and other outreach methods.

Receptionist

Bradley’s Insurance
09.2016 - 03.2018
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled assignments independently with good judgement and critical thinking skills.

Travel Insurance Broker

Bureau D’Assurance Voyage
02.2014 - 09.2016
  • Collected and securely stored sensitive medical information from clients
  • Evaluated client’s needs to offer the correct insurance policy for them
  • Collected payments and deposits
  • Helped translate important documents and applications from English to French

Education

Bachelor’s Of Arts - Fine Arts

Bishop’s University
Sherbrooke, QC
06.2016

Diploma Of College Studies - Fine Arts

Champlain Regional College
Sherbrooke, QC
06.2012

Skills

  • Quality Assurance Requirements
  • Billing Procedures
  • Premium Calculations
  • Insurance Coverage Verification
  • Form Completion and Submission
  • Professional Relationships
  • Consultative Sales Approach
  • Professional Development
  • Administrative Support
  • Insurance Practices
  • Insurance Knowledge

Certification

  • Registered Insurance Broker of Ontario (RIBO)
  • Canadian Accredited Insurance Broker (CAIB)

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Commercial Account Manager

BrokerLink
11.2023 - Current

Personal Insurance Advisor

BrokerLink
03.2018 - 10.2023

Receptionist

Bradley’s Insurance
09.2016 - 03.2018

Travel Insurance Broker

Bureau D’Assurance Voyage
02.2014 - 09.2016

Bachelor’s Of Arts - Fine Arts

Bishop’s University

Diploma Of College Studies - Fine Arts

Champlain Regional College

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Laurana Yasinski