LAURA M. ZAYAS

• Ensuring that duties as laid out in Flight Attendant Manual are performed and that operational requirements of every flight are fulfilled in accordance with FAM
• Adhere to all industry Occupational Health and Safety Legislation
• Handling medical incidents or emergencies, including providing First Aid as required

Provide inflight snacks, meals and beverages service and sale of onboard products

• Manage, evaluate operations of daycare
• Provide supervision and guidance of daily activities, field trips and special events
• Develop specialized programming tailored to children with special needs
• Provide opportunities for creative expressions through mediums of art, play and music.

• Plan direct and evaluate operations, engaged in retail sales
• Determine staffing requirements, hire, train and oversee performance
• Resolve customer complaints and ensure health and safety regulations are followed.

• Implementing positive behavior, crisis intervention and working with family
• Teach new skills (e.g Independent living, self advocacy)
• Medication administration, providing support with daily activities, including but not limited to bathing, feeding and self care.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Daily store clerk operations, opening, closing, assisting customers with retail purchases
• Increase sales by providing exceptional and knowledgeable customer service
• Handling cash, debit and credit card transactions.