Laura Bonanni
Winnipeg,Manitoba
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing investigations and making sound judgments about personnel, risks and field operations.
Overview
16
16
years of professional experience
Work History
Information Analyst
Independent Investigation
04.2015 - Current
- Reviews video and audio evidence and enhances it when necessary.
- Prepares reports by collecting, analyzing, and summarizing information.
- Achieves client confidence and protected operations by keeping information confidential.
- Uses database to research, gather, analyze and present data.
- Implements business intelligence solutions to increase operational efficiency.
- Ensures all physical exhibits follow chain of custody.
- Performs criminal record queries and updates using CCAIN and CPIC.
- Recommends updates to current legislation, regulations and policies.
- Modified, updated and processed existing policies.
Video Analyst
Safer Communities and Neighbourhoods, Manitoba Justice
08.2009 - 04.2015
- Prioritized tasks and carefully managed time to consistently meet delivery dates.
- Analyze video of suspected criminal activity.
- Strong knowledge of Microsoft Office suite.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Detected and distinguished between differing crime patterns.
- Sifted and sorted through evidence and recorded findings.
Sales Associate
West Point & Quarks
06.2007 - 04.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
200 Hour Yoga Teacher Training -
Bodsphere
New Delhi, India07.2023
Makeup Artistry Course -
QC Makeup Academy
04.2017
Business Administration
University of Winnipeg
2014
High School Diploma - undefined
Linden Christian School
2009
Skills
- User Acceptance Testing (UAT)
- Data and Analytics
- Department Development
- Active Listening
- Administration and Management
- Emerging Technology Tracking
- Time Management
- Presenting Information
- Customer Relations
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
- Awarded “Employee of the Month” in 2012 at West Point.
Timeline
Information Analyst
Independent Investigation
04.2015 - Current
Video Analyst
Safer Communities and Neighbourhoods, Manitoba Justice
08.2009 - 04.2015
Sales Associate
West Point & Quarks
06.2007 - 04.2012
200 Hour Yoga Teacher Training -
Bodsphere
Makeup Artistry Course -
QC Makeup Academy
Business Administration
University of Winnipeg
High School Diploma - undefined
Linden Christian School
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