Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Laura Yip

Montreal

Summary

Professional customer service thanks to my experience at both Tim Horton's and the Post Office. Proven ability in cash handling and database entry, ensuring customer satisfaction through efficient service. Recognized for resolving inquiries and enhancing operational efficiency in fast-paced environments. Committed to delivering exceptional service and maintaining organized .

Overview

3
3
years of professional experience

Work History

Clerk

Post Office
02.2023 - 04.2025
  • Customer service
  • Maintained organized records, forms, and inventory of postal supplies
  • Answered customer inquiries and resolved service issues efficiently and professionally
  • Provided front-line customer service by assisting with mailing services, package tracking, and postal product sales

Cashier

Tim Hortons
03.2022 - 02.2023
  • Provided fast, friendly, and accurate customer service in a high-volume environment
  • Experience in fast-food industry
  • Handled cash-register
  • Restocking
  • Drive-thru experience
  • Prepared coffee, beverages, and food items according to company standards


Education

DEC -

Vanier College
Montreal, QC
06-2028

High School Diploma -

Ecole Secondaire Saint-Laurent
Montreal, QC
06-2023

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Database entry
  • Basic accounting

Languages

English
Native or Bilingual
French
Native or Bilingual
Chinese (Cantonese)
Elementary

Accomplishments

  • Competed and succeeded in multiple high-level gymnastic competitions

Timeline

Clerk

Post Office
02.2023 - 04.2025

Cashier

Tim Hortons
03.2022 - 02.2023

DEC -

Vanier College

High School Diploma -

Ecole Secondaire Saint-Laurent

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Laura Yip