Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
13
13
years of professional experience
Work History
Life Insurance Advisor
Maple Bay Financial Corp.
01.2023 - Current
Assisted clients in navigating complex claims processes, ensuring timely payouts and minimizing stress during difficult times.
Simplified complex insurance concepts for clients, fostering trust and confidence in their decision-making abilities.
Educated clients on the importance of life insurance as part of a comprehensive financial plan.
Increased client satisfaction by providing personalized life insurance advice and guidance.
Analyzed clients'' financial needs to recommend suitable life insurance products and coverage amounts.
Collaborated with colleagues to develop strategies for reaching new markets and expanding the client base.
Senior Hairstylist
Headspins Hair Design
12.2018 - 09.2023
Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
Increased salon revenue by upselling various hair care products and services to clients during appointments.
Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
Developed strong relationships with clients through effective communication and understanding of their specific requirements.
Improved client retention rates through consistent delivery of high-quality services tailored to individual needs.
Senior Hairstylist
Hairport Salon
01.2012 - 12.2018
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Developed loyal following of clients by providing high-quality services.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
High School Diploma -
Robert F. Hall Catholic Secondary School
Caledon East, ON
Certificate of Completion -
Marvel Beauty School
Barrie, On
HLLQP Course - Life Insurance - Licensed in ON And NB
REMIC
Toronto
Skills
Leadership Qualities
Client Relationship Management
Client Service
Appointment Scheduling
Client Retention
Client Account Management
Timeline
Life Insurance Advisor
Maple Bay Financial Corp.
01.2023 - Current
Senior Hairstylist
Headspins Hair Design
12.2018 - 09.2023
Senior Hairstylist
Hairport Salon
01.2012 - 12.2018
High School Diploma -
Robert F. Hall Catholic Secondary School
Certificate of Completion -
Marvel Beauty School
HLLQP Course - Life Insurance - Licensed in ON And NB