Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

LAURA TATIANA LOPEZ PUERTO

Vancouver,Canada

Summary

Dedicated and responsible professional with strong skills in customer service and sales. With three years of experience in sales and customer service, demonstrates a proven ability to work effectively in teams and tackle new challenges. Achieved top sales performance consistently, reflecting a commitment to results and client satisfaction. Specialized in the sale of analytical equipment across various industries. Possesses a solid foundation of knowledge and adaptability to diverse environments, dedicated to continuous learning and professional growth. Strong problem-solving skills further enhance the ability to meet customer needs and drive success in sales roles.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Khymos SAS
Bogotá, Colombia
01.2022 - 10.2024
  • Customer service
  • Sales consultant for different industries
  • Generation of equipment quotes
  • Management of order processing and customer inquiries
  • Prospecting new clients and developing business opportunities
  • Established a portfolio of startups for business growth

Quality Analyst

Pharmetique Labs
Bogotá, Colombia
10.2020 - 01.2022
  • Validation of analytical techniques
  • Chemical analysis
  • Generation of reports, documentation, and validation protocolsAsesora commercial

Sales Associate

Global Village
Dubai, United Arab Emirates
10.2019 - 03.2020
  • Customer service
  • Sales of Brazilian coffee
  • Interaction with different cultures
  • Providing product information and recommendations to customers
  • Managing cash register and processing transactions
  • Maintaining cleanliness and organization of the coffee stand
  • Promoting special offers and events
  • Participating in tastings and demonstrations
  • Building rapport with regular customers

Senior Quality Control Analyst

Laboratorios Legrand
Bogota, Colombia
08.2018 - 08.2019
  • Staff Management
  • Chemical analysis
  • Generation of reports, documentation, and validation protocolsAsesora commercial

Junior Quality Control Analyst

Gonher Farmaceutica
Bogota, Colombia
10.2017 - 07.2018
  • Chemical analysis
  • Generation of reports, documentation, and validation protocols

Sales Associate

Domenico
Dubai, Colombia
12.2016
  • Customer service
  • Men's Clothing Sales
  • Providing product information and recommendations to customers
  • Managing cash register and processing transactions
  • Maintaining cleanliness and organization
  • Promoting special offers and events
  • Building rapport with regular customers
  • Assisting with inventory management and restocking

Education

Sales and Marketing -

Ilac International College
Vancouver, BC, Canada
10.2024

Upper Intermediate English -

ESDubai
Dubai, Dubai, United Arab Emirates
03.2020

Internal quality audit -NTC -ISO 9001 -

SENA
Bogotá, DC, Colombia
10.2018

Chemical Engineering -

Universidad América
Bogotá, Colombia
04.2017

English -

Universidad Pedagógica de Colombia
Bogotá, Colombia
12.2012

Skills

  • Development strategies
  • Building relationships
  • Problem solving
  • Skilled in managing equipment technicians
  • Customer service
  • Product and service knowledge
  • Community Networking
  • Sales Analysis
  • Strategic Planning
  • B2B Sales
  • Industry partnership development
  • Persuasive Communication
  • Sales Strategies
  • Prospect qualification
  • Prospecting skills

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Sales Consultant

Khymos SAS
01.2022 - 10.2024

Quality Analyst

Pharmetique Labs
10.2020 - 01.2022

Sales Associate

Global Village
10.2019 - 03.2020

Senior Quality Control Analyst

Laboratorios Legrand
08.2018 - 08.2019

Junior Quality Control Analyst

Gonher Farmaceutica
10.2017 - 07.2018

Sales Associate

Domenico
12.2016

Sales and Marketing -

Ilac International College

Upper Intermediate English -

ESDubai

Internal quality audit -NTC -ISO 9001 -

SENA

Chemical Engineering -

Universidad América

English -

Universidad Pedagógica de Colombia
LAURA TATIANA LOPEZ PUERTO