Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Sycko

St. Catharines,Canada

Summary

Results-driven and detail-oriented individual who is quick to learn and adapt in any environment. Strongly interpersonal and insightful in all settings. Exceptionally experienced in customer service, data collection and analysis, and family and child services, with substantial expertise in training and supervision in various fields. Works well both individually and with others to achieve goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Early Childhood Assistant

Parents Peace Of Mind
01.2023 - Current
  • Provide individualized instruction and support to meet personal needs of each child by teaching with creative and specialized approaches and techniques
  • Deliver clear and concise, age-appropriate instructions to children to aid in each student's decision-making
  • Clean, organize and restock classrooms for upcoming classes
  • Encourage children to interact with each other and participate in group activities
  • Support children's social and emotional development by encouraging understanding of others and positive self-concepts
  • Supervise children during in-classroom activities and on playground

Data Specialist

Numerator
05.2019 - 04.2022
  • Analyzed and collected data from advertisements of numerous companies across multiple medias (TV, Online, Publications)
  • Organized and presented data from advertisements to clients
  • Performed quality control of work being submitted daily
  • Collected monthly and annual volumetric data for all medias using various software applications
  • Created training documents for all employees to refer to and provided training sessions for new hires and for any new rule changes regarding analyzing data
  • Provided quarterly testing for both new and current employees to ensure quality of work delivered was adequate
  • Calculated monthly GRP's for various medias
  • Supported operations staff in researching data configuration and processing issues.
  • Optimized quality of data by developing and continuously improving data collection and automated upload strategies

Early Childhood Assistant

Kids & Company
08.2017 - 04.2019
  • Organized and carried out programs and activities that promoted cognitive, social and emotional development for children between the ages of six months and two years old
  • Provided individualized instruction and support to meet personal needs of each child
  • Took part in professional development workshops to boost skills
  • Ensured the physical, mental and emotional well-being of all children by providing extensive supervision, sanitary surfaces, sleeping areas and toys, proper meals and nutrition, routine nap schedules, and a safe and healthy place to grow and socialize
  • Engaged children in craft and musical activities that allowed them to express their creativity, focused on individual points of interest of each child to help further express individuality, and led and supervised children through active play
  • Planned and maintained the daily schedule and habits of each child, and submitted a written report back to individual parents at the end of every day

Cashier Supervisor

FreshCo
09.2010 - 08.2016
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities
  • Recruited and trained new staff, ensuring cashiers were well aware of all health and safety measures, rules of the store, what their overall duties were, and how and when to ask for assistance
  • Distributed money to cashiers during shifts, and counted all tills before and at end of each shift
  • Managed and recorded finances and total income at end of day
  • Handled monetary transactions between customers
  • Provided professional customer service and assistance whenever needed, while building positive relationships with customers to increase repeat business
  • Maintained a clean and safe work environment for myself, employees and all customers

Education

Bachelor of Arts and Science - Psychology & Family and Child Studies

University of Guelph
Guelph
04.2017

Skills

  • Interpersonal Skills Critical Thinking & Problem Solving Adaptability Creativity
  • Customer Service & Conflict Resolution Collaboration & Teamwork
  • Computer & Relational Database Coding Skills
  • Quality Assurance
  • Mental Health Awareness Supervision & Training
  • Positive Reinforcement Strategies

Certification

  • CPR C Level certification
  • Vulnerable Police Sector Check

Timeline

Early Childhood Assistant

Parents Peace Of Mind
01.2023 - Current

Data Specialist

Numerator
05.2019 - 04.2022

Early Childhood Assistant

Kids & Company
08.2017 - 04.2019

Cashier Supervisor

FreshCo
09.2010 - 08.2016

Bachelor of Arts and Science - Psychology & Family and Child Studies

University of Guelph
Laura Sycko