Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Sweeney

Vancouver,BC

Summary

Dedicated and detail-oriented
administrative professional with over
five years of experience working with
various teams across both Canada and
Ireland. Currently searching for
a role as an Administrative Assistant
or similar, where my
strong organizational skills, effective
communication abilities, and extensive
knowledge of administrative processes can be utilized
to contribute to the smooth operation
of the organization.

Overview

9
9
years of professional experience

Work History

MOA - Medical Office Assisstant

M5 Enterprises
08.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Prepared equipment and assisted in procedure Clinic (Women's Health, Excisions and Biopsies.
  • Proficient in EMR and us of Autoclave

Landscaper

Meridian Landscape Services
02.2023 - 08.2023
  • Fostered Strong relationships by delivering personalized customer service, attentively addressing needs and going the extra mile to exceed expectations.
  • Perform routine landscaping tasks, including mowing, trimming and fertilizing to maintain a high standard of work.

Administrative Officer

Smith Industries
08.2021 - 02.2023
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Experience in Quickbooks and Quick Time.
  • Acted as a liaison between internal departments, external vendors and Clients. Facilitating effective communication.

Warehouse Co-ordinator

Second Closet
10.2020 - 05.2021
  • • Assisted in the efficient operation of the warehouse, maintaining accurate
    inventory records, and ensuring proper storage and handling of goods.
    • Managed incoming and outgoing shipments, verifying quantities, inspecting
    items for damage, and coordinating with suppliers and logistics partners.
    • Utilized inventory management software to track inventory levels, conduct
    regular stock counts, and generate reports for management.
    • Collaborated with the office administration team to perform various
    administrative tasks, including data entry, filing, and document preparation.
    • Supported the office by answering phone calls, responding to inquiries, and
    directing visitors to the appropriate departments.

Bar Manager

O'CallaghansPub
09.2019 - 09.2020

Proven track record of success in bar management, overseeing all aspects
of operations, including staff supervision, inventory control, and customer
relations.
• Proficient in POS systems and inventory management software, with the
ability to analyze sales data, track inventory levels, and optimize profitability.
• Strong leadership abilities, with the capacity to motivate teams, set high
standards, and achieve operational objectives.

Hotel Front Desk Receptionist

Lough Rynn Castle
06.2019 - 11.2019

• Managed a high volume of incoming calls, responding to inquiries, taking
reservations, and providing information about hotel amenities and services.
• Utilized property management system (PMS) software to manage guest
reservations, check-in/out procedures, and billing processes.
• Assisted in coordinating group bookings, including room block
management, event planning, and invoicing.

Swim Instructor

Irish Water Safety
05.2016 - 06.2017

• Swim Instruction and Lesson Planning: Develop and implement
comprehensive swim lesson plans, catering to various skill levels and age
groups.
• Teach fundamental swimming techniques, water safety skills, and stroke
refinement, ensuring a safe and progressive learning environment.
• Emphasize and enforce water safety protocols, including proper use of life
jackets, rescue techniques, and emergency response procedures.
• Maintain constant vigilance over swimmers, ensuring a safe and secure
swimming environment at all times.

Office Clerk

Post Office
05.2015 - 04.2016

• Provide friendly and knowledgeable assistance to customers, addressing
inquiries, resolving issues, and ensuring a positive experience at the post
office counter or through phone and email communication.Utilized property

management system (PMS) software to manage guest reservations, check-
in/out procedures, and billing processes.

• Perform various administrative tasks, including maintaining records,
processing postal forms, and managing postage transactions. Adhere to
postal regulations and procedures to uphold the integrity and security of
mail handling processes.

Education

Bachelors in Fine Art - Painting 2:1

Limerick School of Art And Design
Limerick, Ireland
09.2019

Emergency Medical Technician

Emergency Medical Technician
Ireland
09.2015

1:1 Degree - Porfolio Preperation - Art & Design

Galway Technical Institute
Galway, Ireland
05.2014

Skills

  • Office Management
  • Calendar Management
  • Logistics Coordination
  • Data Entry
  • Inventory Control
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Customer Service

Timeline

MOA - Medical Office Assisstant

M5 Enterprises
08.2023 - Current

Landscaper

Meridian Landscape Services
02.2023 - 08.2023

Administrative Officer

Smith Industries
08.2021 - 02.2023

Warehouse Co-ordinator

Second Closet
10.2020 - 05.2021

Bar Manager

O'CallaghansPub
09.2019 - 09.2020

Hotel Front Desk Receptionist

Lough Rynn Castle
06.2019 - 11.2019

Swim Instructor

Irish Water Safety
05.2016 - 06.2017

Office Clerk

Post Office
05.2015 - 04.2016

Bachelors in Fine Art - Painting 2:1

Limerick School of Art And Design

Emergency Medical Technician

Emergency Medical Technician

1:1 Degree - Porfolio Preperation - Art & Design

Galway Technical Institute
Laura Sweeney