Laura Rodriguez
Yucca Valley
Summary
Experienced with front office management, ensuring smooth and efficient operations. Utilizes leadership and organizational skills to maintain high level of service. Track record of fostering collaborative team environment and consistently meeting guest satisfaction goals.
Overview
10
10
years of professional experience
Work History
Probation Corrections Officer
Riverside County Probation
08.2023 - Current
- Provided crisis intervention services when needed, connecting individuals under supervision with appropriate mental health resources.
- Conducted risk assessments on individuals under supervision, identifying factors contributing to potential reoffending behaviors.
- Conducted thorough investigations for pre-sentence reports, informing judges of relevant case details for informed sentencing decisions.
- Improved offender rehabilitation by developing and implementing personalized case management plans.
- Managed caseloads efficiently, prioritizing tasks based on risk level and time-sensitive requirements.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Interviewed inmates to obtain information and assess needs.
From Office Supervisor
Mathis Home
08.2020 - 08.2022
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Upheld strict confidentiality standards when handling sensitive information or documentation.
Bookkeeper
United States Navy
01.2015 - 01.2019
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
Education
High School Diploma -
La Quinta High School
La Quinta, CAAssociate In Administration Of Justice - Criminal Justice Administration
College of The Desert
Palm Desert, CA05.2022
Skills
- Risk and needs assessments
- Multitasking
- Attention to detail
- Reliability
- Teamwork and collaboration
Timeline
Probation Corrections Officer
Riverside County Probation
08.2023 - Current
From Office Supervisor
Mathis Home
08.2020 - 08.2022
Bookkeeper
United States Navy
01.2015 - 01.2019
High School Diploma -
La Quinta High School
Associate In Administration Of Justice - Criminal Justice Administration
College of The Desert
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