Laura Rodriguez
Blackfalds,AB
Summary
A professional and enthusiastic customer service expert with more than 5 years experiences providing top-quality service in food industry, adept at utilizing my sales representative expertise in any industry. Ability to handle taking orders by person or phone, approaching, processing orders, payments transactions, fallow up, manage of cash and checking e-mail. Excellent communication and problem-solving skills. Possessing experience supporting manager duties and coordinates work activities.
Overview
18
18
years of professional experience
Work History
Sales Associate
LEON’S FURNITURE
10.2020 - Current
- Friendly approaching demonstrates and explained benefits of the furniture models to clients
- Managing client’s relationships through all phases of sales cycle
- Working closely with operations and customer support to ensure customer satisfaction
- Assisting clients with complaints or inquiries relates to equality purchased, stock availability etc.
Customer Service & Cashier Coordinator
Marcello’s Market and Deli
01.2015 - 01.2020
- Supports customers by taking orders, giving pricings information, performed selling and recommendation
- Perform all necessary task in front line business, included coordinate and supervise team members in cash register
- Developed highly empathetic customer relationship and earned reputation for delivering exceptional customer service
- Planning and Organizing catering events timeline
- Takes lead responsibility with placed orders and dealing with suppliers
- Support the manager and checking e-mail, answer inquiries and updates products.
Receptionist
Coca-Cola Company
01.2006 - 01.2012
- Welcomed visitors and staff professionally upon entrance, respond to telephone inquiries from internal and external stakeholders, direct call to the appropriate party
- Provide general administrative support such a scanning, printing, and editing documents, maintaining filling system, minute taking, document preparation and travel arrangements
- Received and distribute daily mail delivery, prepare mail for delivery including package and couriers.
Education
Hospitality Diploma -
Ever Green College
07.2016
Skills
- Office equipment operations
- Meticulous and organized
- Business operations understanding
- Multitasking and prioritization
- Time management
- Data entry
- Document control
- Ability to communicate
- Project coordination
- Patience
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
LEON’S FURNITURE
10.2020 - Current
Customer Service & Cashier Coordinator
Marcello’s Market and Deli
01.2015 - 01.2020
Receptionist
Coca-Cola Company
01.2006 - 01.2012
Hospitality Diploma -
Ever Green College
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