Laura Rodgers
Havelock,ON
Summary
Dedicated Cashier Clerk with a proven track record at Norwood Foodland, enhancing customer satisfaction through exceptional service and accurate transaction handling. Excelled in customer assistance and cash handling, significantly reducing waiting times and discrepancies. Mentored new staff, demonstrating outstanding work ethic and team collaboration, contributing to a noticeable increase in repeat business.
Overview
1
1
year of professional experience
Work History
Cashier Clerk
Norwood Foodland
07.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier Clerk
No Frills Grocery
05.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Norwood District High School
Norwood, ON06-1976
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Payment processing
- Refunds and exchanges
- Cash drawer balancing
- Refund handling
- Payment collection
- Drawer balancing
- Credit card processing
- Sales transactions
- Promotions and discounts
- Merchandise exchange
- Credit and cash transactions
- Gift card handling
- Receipt handling
Languages
English
Full Professional
Timeline
Cashier Clerk
Norwood Foodland
07.2023 - 05.2024
Cashier Clerk
No Frills Grocery
05.2023 - 05.2024
High School Diploma -
Norwood District High School
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