Laura Reyes

Cashier, prep, customer service.

• Followed staff performance and service standards to deliver consistent and positive customer experiences.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Greeted customers upon arrival in the dining area.
• Acquired new skills to support team and further accommodate customer needs.
• Delivered food orders promptly and accurately to guests tables.
• Refilled condiments, napkins and server workstations.
• Monitored inventory levels of food items used during meal services.
• Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
• Organized take-out orders for customers who requested them.
• Gathered ingredients and cleaned and cut food items to prep recipes.
• Maintained accurate records of sales transactions for end-of-day reports.
• Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
• Monitored food temperatures to ensure safety and quality standards were met.
• Prepared beverages such as coffee, tea, soda.
• Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
• Assembled and served meals according to specific guest requirements.
• Followed recipes and customer requests to prepare meals.
• Responded promptly to customer inquiries regarding menu items or special requests.
• Ensured all dishes were presented attractively before serving to customers.
• Stocked supplies such as food, dishes, utensils, and cleaning materials.
• Operated dishwashing machines safely and efficiently.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

• Maintained continuous watch on security concerns, employee performance and customer service standards.
• Administered standardized tests and evaluated results to assess performance of students and teachers.
• Worked closely with human resources to support employee management and organizational planning.
• Assessed company operations for compliance with safety standards.
• Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
• Followed safety protocols and company processes and procedures.
• Led team meetings to communicate targets, share updates, and gather feedback.