Summary
Overview
Work History
Education
Certification
Timeline
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Laura Ramsingh

Etobicoke,ON

Summary

A high-performing and dedicated Novo Nordisk Canada Strategic Operations Manager and Project Management Professional (PMP) with exceptional performance leading and managing complex projects, building and maintaining partnerships with stakeholders, and achieving cross-functional alignment. Highly organized with a solid track record of managing multiple projects and competing deliverables across competitive pharmaceutical, agency, and clinical research study environments, and implementing business strategies across several therapy areas (obesity, diabetes, MASH, CVD, dermatology and mental health).

Overview

1
1
Certification

Work History

Strategic Operations Manager – CDMR

Novo Nordisk Canada Inc.
Mississauga, ON
2018 - Current
  • Led and executed national medical conference tactics (40+) annually across all therapeutic areas; activities included driving alignment with cross-functional business imperatives, conference selection, symposia implementation, risk mitigation, results tracking and evaluation analysis to assess impact and optimize future investments
  • Led and managed the GDS Healthcare Organization & Research internal grants process; chaired the GDS Med-Ed subcommittee driving timely and compliant review and assessment of HCP grant submissions, managed annual budget of $1.1 million for all therapy area grant allocations, implemented process optimization strategies enabling cross-functional collaboration and subcommittee alignment, tracked and maintained data of funded HCP grants for audit and compliance purposes, supported Medical Operations coordinator to process approved HCP grants
  • Omnichannel Medical Department Lead; leveraged strong collaboration skills to effectively partner with internal and external stakeholders to develop and implement digital solutions to support customized HCP engagement activities and optimize internal processes (successfully executed MSL Veeva approved emails and Canada Science Hub projects)
  • Built and maintained strong partnerships with physician organizations, HCP associations, KOLs, accrediting bodies, and vendors to develop, optimize and implement Medical Affairs/Strategic Operations tactics and activities

Director Operations – International & Canada

mdBriefCase Group Inc.
Toronto, ON
2016 - 2018
  • Coached and managed 6 project managers and 3 content developers to deliver the Canadian and International project portfolios engaging >60,000 HCPs (~$6M in tactics, 90+ projects annually) with 95% of projects launched on time and on budget
  • Led organizational leadership strategies with senior management by developing business development goals, key performance indicators (KPIs) and new innovative offerings for the company's entry into new global markets (Middle East, Europe and South Africa)
  • Demonstrated exceptional project management skills to develop and launch a multi-channel obesity practice assessment tool for primary care physicians in several regions simultaneously (Canada, Europe, Australia, Latin America, and the UK)
  • Demonstrated process optimization and organizational skills to reduce online Continuing Medical Education (eCME) development timelines by 35%, enabling the Canadian organization to take on new business with a competitive advantage for project completion

Project Manager & Senior Project Manager

mdBriefCase Group Inc.
Toronto, ON
2013 - 2016
  • Leveraged strong communication and organizational skills to ensure the completion of 50+ eCMEs including accredited programs, disease education resource portals and KOL video libraries to support life cycle management (LCM) in diabetes, obesity, CVD, dermatology and mental health
  • Utilized strong scientific knowledge to thoroughly review educational programs and ensure content was evidence-based, aligned to target HCP needs and met principals of adult learning
  • Supported improved decision making and reporting by collaborating with IT to create an internal project management tool to document project financials, track project status and provide a central dashboard of metrics
  • Developed a project management procedural handbook to train new staff serving as the foundation for departmental onboarding.

Account Manager – Inside Sales

Life Technologies
Burlington, ON
2012 - 2013
  • Managed territory e-sales for Ohio, Pennsylvania and West Virginia, implemented sales strategies to increase revenue hitting 107% to plan in 12 months
  • Optimized research workflows and provided innovative solutions through Life Technologies product offerings by collaborating with scientists and researchers from universities and biotechnology start-ups via phone, email, and face-to-face interactions
  • Analyzed customer data and created comprehensive territory sales and forecasting plans to increase revenue from new and existing accounts (achieving $100,000 in new revenue in 12 months)

Education

Master of Science - Clinical Studies in Metabolism And Nutrition

McMaster University
Hamilton, ON
05.2012

Bachelor of Science - Biology (Honours)

McMaster University
Hamilton, ON
05.2010

Certification

  • Project Management Professional (PMP), 2017

Timeline

Strategic Operations Manager – CDMR

Novo Nordisk Canada Inc.
2018 - Current

Director Operations – International & Canada

mdBriefCase Group Inc.
2016 - 2018

Project Manager & Senior Project Manager

mdBriefCase Group Inc.
2013 - 2016

Account Manager – Inside Sales

Life Technologies
2012 - 2013

Master of Science - Clinical Studies in Metabolism And Nutrition

McMaster University

Bachelor of Science - Biology (Honours)

McMaster University

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