LAURA PRITCHARD

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Knowledgeable and dedicated customer service professional with extensive experience in people industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Reliable employee seeking position. Offering excellent communication and good judgment.

QUALIFICATIONS:
o Graduate of a Medical Office Administration Program or Medical Terminology Certificate and equivalent in related experience
o Working experience transcribing and/or understanding/utilizing medical terminology
o One year related clerical experience in a high volume, fast paced department within a health care/clinical setting
o One year experience with computer software including Kronos, Microsoft Office programs, with data entry experience
o Accurate keyboarding skills with a minimum of 50 w.p.m.
o Experience in order entry/Meditech
o Demonstrated commitment to patient/client centred care
o Excellent communication skills and ability to respect the confidentially of personnel and patient information

Graduate of ABM College

MOA Nursing clerk dipolma