Laura Petrova
PMP And CSM Certified Project Management Professional
Alliston
Summary
PMP And CSM Certified Project Management Professional and Leader skilled at executing complex large scale strategic technical and operational projects to bring new products to market, drive global expansion through mergers and acquisitions as well as system and operational improvements. Excellent communication skills at various levels both internally and externally. Great ability to effectively engage and influence project stakeholders and core team members to drive project results. Excels through mentoring, training and empowering team members to excel in their performance.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Strategic Program Manager - Customer Success
Samsara
03.2024 - Current
- Successfully launched new initiatives, overseeing all aspects from concept development to final implementation.
- Aligned team objectives with overall company goals, ensuring consistent progress toward strategic priorities.
- Fostered innovation and learning within the organization by promoting knowledge sharing, developed Standard Operating Principles and held PMO best practice sessions.
- Spearheaded successful turnaround efforts for underperforming programs through targeted interventions and restructuring measures.
- Streamlined operations by identifying inefficiencies, implementing best practices, and leveraging technology for process automation.
- Established strong partnerships with internal departments to support effective collaboration on shared objectives.
Strategic Project Manager
Securian Canada
11.2019 - 03.2024
- Managed portfolio of strategic projects and worked with Strategy Council to define company priorities in support of strategy execution.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed and implemented strategic project plans and budgets to ensure successful execution.
- Planned, designed, and scheduled phases for large scale projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Facilitated workshops to collect project requirements and user feedback.
- Mentored Junior Team Members and provided guidance.
Project Manager
Fleet Complete
10.2015 - 11.2019
- Managed company's Insurance telematics program from initiation to close, operations and client management across Canada and United States.
- Launched multiple strategic new products to drive growth and innovation.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Recognized throughout the organization as a top performer and mentor to junior project managers within the PMO.
Sales Representative - Automotive Group
Venture Steel
07.2012 - 10.2015
- Responsible for multi-million dollar revenue stream renewal and expansion of existing customer base resulting in contract volume growth.
- Recognized by my superiors as a top performer and trusted advisor.
- Managed all major automotive contracts (GM, Ford, Chrysler, US Steel).
- Responsible for year over year budget analysis with future year forecasting reporting.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Trained and mentored new sales representatives.
Administrative Assistant
Ukrainian Canadian Care Centre
08.2010 - 07.2012
- Responsible for confidential, detailed and complex report writing and procedure documents to adhere to provincial government policies
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Licensed Insurance Broker
Intact Insurance
05.2008 - 08.2010
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Sold auto, home and travel to individuals within assigned territory using consultative selling techniques.
Education
Certified Scrum Master (CSM) Certification -
Scrum Alliance
Toronto, ON 01.2020 - 01.2020
Project Management Professional (PMP) Certification -
Project Management Institute
Toronto, ON 04.2019 - 05.2019
Pragmatic Marketing Level III Certification -
Rotman School of Business
Toronto, ON 01.2018 - 01.2018
Management Development Program -
Rotman School of Business
Toronto, ON 09.2017 - 09.2017
Bachelor of Commerce Finance Major -
Toronto Metropolitan University
Toronto, ON 09.2008 - 06.2012
Skills
Business process re-engineering
Business Partner Relationship Management
CRM, JIRA, G Suite, Smartsheet, MS, Visio
Waterfall, Agile and Hybrid Project Methodologies
Timeline
Strategic Program Manager - Customer Success
Samsara
03.2024 - Current
Certified Scrum Master (CSM) Certification -
Scrum Alliance
01.2020 - 01.2020
Strategic Project Manager
Securian Canada
11.2019 - 03.2024
Project Management Professional (PMP) Certification -
Project Management Institute
04.2019 - 05.2019
Pragmatic Marketing Level III Certification -
Rotman School of Business
01.2018 - 01.2018
Management Development Program -
Rotman School of Business
09.2017 - 09.2017
Project Manager
Fleet Complete
10.2015 - 11.2019
Sales Representative - Automotive Group
Venture Steel
07.2012 - 10.2015
Administrative Assistant
Ukrainian Canadian Care Centre
08.2010 - 07.2012
Bachelor of Commerce Finance Major -
Toronto Metropolitan University
09.2008 - 06.2012
Licensed Insurance Broker
Intact Insurance
05.2008 - 08.2010
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