Laura P. Carrillo
Elk Grove
Summary
Dedicated and personable administrative professional with over 10 years of experience providing exceptional customer service and office support. Skilled in managing front desk operations, coordinating communications, and maintaining organized administrative systems. Known for professionalism, reliability, and the ability to create a welcoming and efficient office environment.
Overview
22
22
years of professional experience
Work History
Independent Property Manager
Self-Employed
01.2011 - Current
- Manage all aspects of residential property operations including tenant relations, leasing, rent collection, and maintenance coordination.
- Serve as primary point of contact for residents and vendors, providing timely and professional responses.
- Maintain organized financial and administrative records, ensuring compliance with regulations.
- Deliver exceptional customer service to maintain high occupancy and positive client relations.
Real Estate Agent
Coldwell Banker
Elk Grove
02.2023 - 02.2025
- Supported clients with property showings, documentation, and communication between buyers, sellers, and lenders.
- Coordinated schedules, managed calls, and ensured smooth client experiences through strong attention to detail and follow-through.
- Maintained professional correspondence and handled confidential information with discretion.
Bar Manager / Bartender
Haytone's Hangout
Elk Grove
03.2016 - 03.2024
- Managed customer interactions and maintained a positive, organized environment.
- Handled cash, inventory, and daily reporting responsibilities.
- Trained and supervised staff to ensure smooth front-end operations.
Graphic Designer / Account Executive
Photo-Kicks LLC
Palmdale
01.2004 - 12.2012
- Delivered customer service and managed communications for client accounts.
- Assisted the CEO with administrative tasks, scheduling, and correspondence.
- Designed and produced digital and print materials under tight deadlines.
Executive Assistant
The Albarado Group (Keller Williams)
Palmdale
06.2012 - 09.2012
- Provided administrative support to real estate agents including scheduling, client follow-up, and database management.
- Answered phones, prepared client materials, and maintained organized files to streamline daily operations.
- Assisted in marketing efforts and implemented improved office processes.
Education
Real Estate License -
Certified Medical Biller - Courses Completed
Diploma -
Highland High School
Palmdale, CASkills
- Customer Service
- Front Desk Operations
- Scheduling
- Calendar Coordination
- Multi-Line Phone Communication
- Email Communication
- Microsoft Office
- Adobe Photoshop
- Organization
- Record Keeping
- Property Management
- Client Relationship Management
- Conflict Resolution
- Problem Solving
- Fluent in English
- Fluent in Spanish
Availability
Full-time, Monday-Friday, 8:00 AM - 5:00 PM
Timeline
Real Estate Agent
Coldwell Banker
02.2023 - 02.2025
Bar Manager / Bartender
Haytone's Hangout
03.2016 - 03.2024
Executive Assistant
The Albarado Group (Keller Williams)
06.2012 - 09.2012
Independent Property Manager
Self-Employed
01.2011 - Current
Graphic Designer / Account Executive
Photo-Kicks LLC
01.2004 - 12.2012
Real Estate License -
Certified Medical Biller - Courses Completed
Diploma -
Highland High School