Laura Parsons
Barrie,Ontario
Summary
Goal-oriented International Student Program Coordinator, dedicated to strengthening administrative operations to streamline costs and enhance programs. Cultivate long-lasting relationships with students, schools and families to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
International Student Program Coordinator
Red Leaf Student Programs
04.2023 - Current
- Enhanced international student experiences by developing and implementing comprehensive support programs.
- Increased international student retention with targeted outreach initiatives and personalized academic assistance.
- Strengthened relationships with partner institutions for seamless student transfer processes.
- Improved overall program satisfaction through regular evaluations and incorporation of participant feedback into program improvements.
- Managed budgets effectively, ensuring sufficient funds were allocated to support all aspects of the International Student Program.
- Established connections with local community organizations to provide additional resources for international students'' well-being and success.
- Created a welcoming environment in which international students felt comfortable seeking assistance or advice from program staff members.
- Monitored academic progress of participants, proactively addressing potential issues that could impact their success in the program.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Conducted regular check-ins with students to assess their well-being, satisfaction levels, and overall progress within t
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Local Homestay Coordinator
Red Leaf Student Programs
11.2011 - Current
- Enhanced student experiences by carefully matching them with suitable host families.
- Ensured positive homestay environments by conducting thorough inspections and evaluations of host family accommodations.
- Facilitated clear communication between students, host families, and school staff to address concerns and resolve issues promptly.
- Coordinated logistics for student arrivals and departures, ensuring smooth transitions into their new living situations.
- Provided ongoing support to both students and host families throughout the duration of the program, fostering strong relationships.
- Recruited prospective host families through targeted marketing campaigns and outreach strategies.
- Maintained accurate records of student placements, payments, incident reports, and other relevant documentation for program administration purposes.
- Trained new Homestay Coordinators on company protocols, procedures, and best practices for successful program outcomes.
- Conducted regular check-ins with students to assess their well-being, satisfaction levels, and overall progress within the program.
- Collaborated with school administrators to align homestay goals with broader educational objectives for international students.
- Managed contracts with host families to ensure adherence to established terms and conditions governing participation in the homestay program.
- Addressed emergencies or unforeseen circumstances professionally while prioritizing the safety of all involved parties during such incidents.
- Evaluated feedback from both students and host families after each placement period in order to implement continuous improvement measures within the program.
- Delivered informative orientations for both students and host families at the beginning of each program term, setting expectations and establishing a strong foundation for success.
- Organized cultural events and activities to engage participants in local customs, traditions, and community life.
Food and Beverage Manager
Bowlerama Barrie
11.2004 - 08.2019
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Streamlined operations through regular review of processes and implementation of best practices.
- Increased overall revenue with strategic pricing adjustments and targeted marketing campaigns.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Organized successful special events that contributed to increased sales figures.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
- Resolved customer complaints involving food or beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
Associate of Applied Science - Laboratory Biotechnology
Seneca College of Applied Arts And Technology
North York, ONSkills
- Office Administration
- Program Management
- Standard Operating Procedures
- Program Scheduling
- Time management abilities
- Customer service experience
- Written Communication
- Organizational Skills
- Budget coordination
- Student Advising
- Cross-cultural communication
- Eligibility Determination
Languages
Spanish
Limited Working
French
Limited Working
Certification
- Food Handling Training
- Smart Serve Certified
- WHMIS Training
Quote
Bring your family the World, Host an International Student
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursWork from home optionPersonal development programsCompany CultureTimeline
International Student Program Coordinator
Red Leaf Student Programs
04.2023 - Current
Local Homestay Coordinator
Red Leaf Student Programs
11.2011 - Current
Food and Beverage Manager
Bowlerama Barrie
11.2004 - 08.2019
Associate of Applied Science - Laboratory Biotechnology
Seneca College of Applied Arts And Technology
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