Accomplished Chief Operating Officer at Southern Indian Health Council Inc., adept in operations management and fostering cross-functional teamwork. Spearheaded strategic initiatives, driving revenue growth and promoting a culture of innovation. Proven track record in enhancing company reputation through strong stakeholder relationships and process improvement to our healthcare system.
Overview
14
14
years of professional experience
Work History
Chief Operating Officer
Southern Indian Health Council Inc.
02.2019 - Current
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
Drove revenue growth with the successful launch of new products and services to meet customer needs.
Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Fostered culture of innovation, leading development and launch of breakthrough products that captured new customer segments.
Executive Secretary
Southern Indian Health Council Inc.
02.2014 - 02.2019
Handled confidential information in professional manner.
Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Executive Assistant
Campo Band of Mission Indians
09.2011 - 02.2014
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Education
Bachelor of Arts - Health Care Administration
National University
La Jolla, CA
06-2025
Skills
Operations management
Cross-functional teamwork
Strategic planning
Process improvement
Timeline
Chief Operating Officer
Southern Indian Health Council Inc.
02.2019 - Current
Executive Secretary
Southern Indian Health Council Inc.
02.2014 - 02.2019
Executive Assistant
Campo Band of Mission Indians
09.2011 - 02.2014
Bachelor of Arts - Health Care Administration
National University
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