LAURA NUGENT
Calgary,Canada
Summary
Dynamic Quality Management Professional with extensive experience at TC Energy, specializing in ISO compliance and nonconformance management. Proven track record in leading quality audits and implementing effective quality control systems. Adept at project oversight and fostering team collaboration to drive continuous improvement and achieve operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Control Officer
Foothills Steel Foundry Ltd.
Calgary, Canada
01.2021 - Current
- Company Overview: Foothills Steel Foundry Ltd. a Canadian company privately owned. They specialize in castings and innovative piping spools for the oil and gas industry.
- Lead Auditor Designation (Certificate Number: C322138 SAI Global)
- Lead the ISO certification
- Lead the ABSA certification
- Wrote all company manuals, procedures, and templates
- Assist engineering department
- Turnover documentation
- Member of the Safety Committee
- Foothills Steel Foundry Ltd. a Canadian company privately owned. They specialize in castings and innovative piping spools for the oil and gas industry.
Quality Management Specialist, Coastal GasLink Project
Pacific-Atlantic Pipeline Construction Ltd. (PAPC)
Calgary, Canada
05.2019 - 08.2020
- Company Overview: PAPC is a Canadian pipeline construction firm, a division of Bonatti from Parma, Italy. PAPC was awarded two sections of the Coastal GasLink Pipeline in northern BC.
- Wrote Project Quality Plan based on contract requirements
- Lead in the development of the Quality Management System (QMS)
- Lead and conduct QMS Management Review Meeting for ISO certification
- Managed novated Sub-Contractors' quality requirements
- Wrote and issued Project and Corporate Quality Control Procedures
- Audited Sub-contractor documentation and provided feedback based on requirements
- Reported project metrics
- Created inspection and test plans and accompanying checklists for inspectors
- Write and distribute quality alerts
- Facilitate and prepare for Definable Feature of Work (DFOW) meeting agendas and minutes per client requirements
- Implementation of the Quality Audit Plan and Audits
- Assist in non-conformance tracking.
- PAPC is a Canadian pipeline construction firm, a division of Bonatti from Parma, Italy. PAPC was awarded two sections of the Coastal GasLink Pipeline in northern BC.
Research and Development/Production Worker
Mariposa Dairy
Lindsay, Canada
07.2016 - 03.2018
- Company Overview: Mariposa Dairy manufactures specialty goat cheese for the grocery industry.
- Shelf-life studies on various cheese products.
- Report on studies for bacteria or off flavours
- Member of the safety committee
- Production worker
- Mariposa Dairy manufactures specialty goat cheese for the grocery industry.
Quality Management Specialist/Lead, Maintenance Projects
TC Energy
Calgary, Canada
02.2015 - 02.2016
- Company Overview: TC Energy (Formerly TransCanada Pipelines) is a pipeline client that constructs pipelines all over the world.
- Planned, managed, and reported project audits, managed NCR's and Corrective Actions in SAP.
- Assisted with National Energy Board findings reviews, actions, and closing files.
- Conducted internal audits supporting the Inspection Measuring and Monitoring System - Pipeline Integrity - In Line Inspection - SCADA - Dig Program.
- Prepared detailed Audit Reports, NCR's, and Corrective Actions in support of the Quality Audit Program.
- Designed, implemented and trained Project Managers with a Project Management Tracking Tool (SAP).
- Prepare and submit detailed Project Audits, Procedural and Project Quality Plan GAP Analysis and presented Opportunities for Improvement supporting the Continual Improvement and Assurance process.
- TC Energy (Formerly TransCanada Pipelines) is a pipeline client that constructs pipelines all over the world.
Project Quality Management Lead Specialist, Surmont II
Vista Projects
Calgary, Canada
09.2013 - 02.2015
- Company Overview: Vista Projects is an engineering firm that has specialised in SAGD and oil and gas projects.
- Planned, managed, and reported project audits, managed NCR's and Corrective Actions in SAP.
- Assisted in creating Quality Management System requirements (ISO9001:2008)
- Implemented, managed, and reported on corporate and project key performance indicators (KPIs).
- Performed and managed corporate and project quality audits for sub-contractors
- Lead Lessons Learned Sessions
- Vista Projects is an engineering firm that has specialised in SAGD and oil and gas projects.
Quality Management Professional, Meg SAGD Project
URS Flint
Calgary, Canada
03.2013 - 09.2013
- Company Overview: URS Flint is a construction firm that was working with Meg Energy's SAGD Project.
- Quality planning at the bid stage for new projects
- Create quality construction plan
- Ensure adherence to URS Flint's quality manual, procedures, work instructions, code and government regulations (ABSA, ASME, CWB, CSA and any municipal code required by the area).
- Internal and sub-contractor auditing
- URS Flint is a construction firm that was working with Meg Energy's SAGD Project.
Quality Management Professional
WorleyParsons
Calgary, Canada
09.2011 - 12.2012
- Company Overview: WorleyParsons is a large engineering firm with a presence in Calgary and head office is in Australia.
- Conducted and reported on project audits
- Supported ISO 9001:2008 quality system requirements
- Managed nonconformances and corrective actions
- Maintained and monitored corrective actions.
- WorleyParsons is a large engineering firm with a presence in Calgary and head office is in Australia.
Project Quality Analyst (Kearl Oil Sands)
AMEC Engineering
Calgary, Canada
07.2008 - 09.2011
Technical Editor (Kearl Oil Sands)
AMEC Engineering
Calgary, Canada
09.2007 - 07.2008
Education
Bachelor of Arts - Communications & Culture, Minor in Management
University of Calgary
01.2004
Office Administration - diploma
Southern Alberta Institute of Technology
01.1991
Skills
- Quality control systems
- ISO compliance
- Nonconformance management
- Project oversight
Certification
- Lead Auditor Training, 01/01/21, SAI Global, C322138
- Internal Auditing, 01/01/09, SAI Global, C51436
- WHMIS Training, Current
- Pipeline Construction Safety Training, Current
- Ground Disturbance 201, Current
- Safety Leadership, Current
- Wilderness and Bear Awareness, Current
- Fire Prevention, Current
- Fatigue Management, Current
References
Available upon request
Timeline
Quality Control Officer
Foothills Steel Foundry Ltd.
01.2021 - Current
Quality Management Specialist, Coastal GasLink Project
Pacific-Atlantic Pipeline Construction Ltd. (PAPC)
05.2019 - 08.2020
Research and Development/Production Worker
Mariposa Dairy
07.2016 - 03.2018
Quality Management Specialist/Lead, Maintenance Projects
TC Energy
02.2015 - 02.2016
Project Quality Management Lead Specialist, Surmont II
Vista Projects
09.2013 - 02.2015
Quality Management Professional, Meg SAGD Project
URS Flint
03.2013 - 09.2013
Quality Management Professional
WorleyParsons
09.2011 - 12.2012
Project Quality Analyst (Kearl Oil Sands)
AMEC Engineering
07.2008 - 09.2011
Technical Editor (Kearl Oil Sands)
AMEC Engineering
09.2007 - 07.2008
Bachelor of Arts - Communications & Culture, Minor in Management
University of Calgary
Office Administration - diploma
Southern Alberta Institute of Technology
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