Laura Murphy
Calistoga
Summary
Professional with solid foundation in executive support, ready to drive organizational success. Proven track record in managing complex schedules, coordinating high-level meetings, and facilitating communication between departments. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expert in project management, travel arrangements, and confidential document handling. Highly reliable and resourceful, ensuring smooth operations and efficient workflow.
Overview
20
20
years of professional experience
Work History
Executive Assistant to the President
Titan Wine Selections
08.2025 - Current
- Coordinated executive schedules and prioritized meetings for optimal time management.
- Managed communication between the President and internal/external stakeholders efficiently.
- Developed comprehensive agendas for board meetings, ensuring alignment with organizational goals.
- Facilitated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and managed office systems to efficiently deal with documentation.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Data Entry Specialist
Robert Half Staffing
12.2024 - Current
- File management of AR/PR.
- Support the CEO and other personnel.
- Run multi-phone line systems.
- Data Entry.
- Entered data accurately into company databases and systems.
- Maintained organized electronic and physical files for easy access.
- Reviewed documents for completeness and corrected errors as needed.
Health Tech/Covid 19 Support
Calistoga Joint Unified School District
09.2021 - 06.2024
- Enter vaccine information for both the elementary and JR/SR High schools
- Organize all materials for day of testing at both sites
- Register students for testing
- Contact parents for approval to test
- Perform contact tracing if a positive case is found
- Outreach for vaccine clinics and available testing
- Care for all student injuries
- Report serious injuries to head nurse
- Fill out proper forms for insurance provider
- Follow HIPPA guidelines for all students and administrators
- Other administrative duties as assigned
Logistics Manager and Administration
Nadalie USA
09.2011 - 09.2018
- Product price comparison of daily shipping costs.
- Book keeping.
- Customer service.
- Conflict resolution of customer disputes.
- Supply maintenance.
- Business inventory.
- Clerical file maintenance
Front Desk/Customer Relations
El Bonita Motel
08.2008 - 01.2011
- Attend to various needs of guests
- Draft advertisements for local and regional publications.
- Involvement with local business organizations including St. Helena Chamber of Commerce.
- Created marketing plan with upper management.
Tasting Room Associate
Cuvaison Estates
03.2009 - 10.2009
- Provide quality customer service for all clients and guests.
- Wine club sales and ongoing coordination with wine club members.
- Track, record and monitor daily sales, as well as monthly record keeping of all inventory.
Tasting Room Associate
Calistoga Cellars
08.2007 - 10.2008
- Manage wine club membership information.
- Assisted with website content.
- Provide quality customer service for all clients and guests.
Customer Relations Representative
Spa Equip
08.2006 - 05.2007
- Communicated with clients and equipment suppliers regarding warranties and repairs.
- Assisted with set up of spa equipment and performed quality control for newly installed equipment.
Intern
Calistoga Tribune
05.2006 - 08.2006
- Wrote articles for the weekly edition pertaining to local events.
- Responsible for all articles and photography in The Weekender, a monthly publication.
Education
Bachelor of Arts - Journalism, Public Relations
Humboldt State University
Arcata, California05.2006
Skills
- Proficient in Microsoft Office Suite
- Experienced in QuickBooks software
- Proficient in Adobe Photoshop
- Skilled in Adobe InDesign
- Digital advertising
- Effective conflict resolution
- Quality assurance
- Data management
- Organized documentation practices
- Retail management
- Logistics management
- Office administration
- Analytical problem solving
- Effective time management
- Strong communication skills
Timeline
Executive Assistant to the President
Titan Wine Selections
08.2025 - Current
Data Entry Specialist
Robert Half Staffing
12.2024 - Current
Health Tech/Covid 19 Support
Calistoga Joint Unified School District
09.2021 - 06.2024
Logistics Manager and Administration
Nadalie USA
09.2011 - 09.2018
Tasting Room Associate
Cuvaison Estates
03.2009 - 10.2009
Front Desk/Customer Relations
El Bonita Motel
08.2008 - 01.2011
Tasting Room Associate
Calistoga Cellars
08.2007 - 10.2008
Customer Relations Representative
Spa Equip
08.2006 - 05.2007
Intern
Calistoga Tribune
05.2006 - 08.2006
Bachelor of Arts - Journalism, Public Relations
Humboldt State University
References
Available upon request