Laura Munyaka
Summary
Organized and dependable student candidate successful at managing multiple priorities with a high degree of accuracy and positive attitude.
Willingness to take on added responsibilities to meet team goals utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Cast Member
Cineplex Junxion
Winnipeg, MB
11.2022 - Current
- Assisted in developing and implementing strategies to drive positive working environment and camaraderie while maintaining excellent guest relations.
- Streamlined operations and contributed to onboarding processes by effectively training and mentoring new cast members on company policies, procedures, and safety guidelines.
- Displayed strong multitasking abilities by quickly adapting to changing priorities while maintaining composure under pressure; Cross trained across all areas of service- Concession, Line Cook, Gaming Floor, Floor, Guest Services
- Maintained exceptional knowledge of procedures and services to provide accurate information to guests and fellow cast members, enhancing their overall experience.
Server/Cashier
Pizzazz Pizza
Harare, Zimbabwe
01.2022 - 08.2022
- Demonstrated strong multitasking abilities and skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs and preferences, ensuring that the facility's quality and reputation was maintained.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated and communicated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrator
Clean Works ZW
Harare, Zimbabwe
09.2020 - 01.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized and communicated workflow and scheduled tasks and weekly garbage disposal subscriptions effectively to ensure timely project completion without compromising quality.
Teacher's Assistant
Bishopslea Preparatory School For Girls
Harare, Zimbabwe
01.2019 - 12.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher and sporting coaches.
- Reviewed lesson material and reinforced instructional material to students individually or in small groups, while presenting and utilizing hands-on instructional techniques for effective comprehension.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MB2025
University Transfer Program, Stage II - Business
International College of Manitoba
Winnipeg, MB2022
AS & A Level, Cambridge International Examinations -
Arundel School
Harare, Zimbabwe12.2018
Skills
- Adaptive, Quick Learner
- Strong Work Ethic
- Leadership and Mentoring
- Exceptional Customer Service and Sales Skills
- Administration and Documentation
- Strong Communication and Research Skills
- Marketing
- Brand Representation
- Improvisational Skills
Languages
English
Native or Bilingual
French
Elementary
German
Elementary
Certification
- Smart Serve - February 2023
- Goethe-Zentrum A1
- Mental Health First Aid
Timeline
Lead Cast Member
Cineplex Junxion
11.2022 - Current
Server/Cashier
Pizzazz Pizza
01.2022 - 08.2022
Administrator
Clean Works ZW
09.2020 - 01.2021
Teacher's Assistant
Bishopslea Preparatory School For Girls
01.2019 - 12.2019
Bachelor of Arts - Economics
University of Manitoba
University Transfer Program, Stage II - Business
International College of Manitoba
AS & A Level, Cambridge International Examinations -
Arundel School