Laura Munyaka
Summary
Organized and dependable student candidate successful at managing multiple priorities with a high degree of accuracy and positive attitude.
Willingness to take on added responsibilities to meet team goals utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Cast Member
Cineplex Junxion
11.2022 - Current
- Assisted in developing and implementing strategies to drive positive working environment and camaraderie while maintaining excellent guest relations.
- Streamlined operations and contributed to onboarding processes by effectively training and mentoring new cast members on company policies, procedures, and safety guidelines.
- Displayed strong multitasking abilities by quickly adapting to changing priorities while maintaining composure under pressure; Cross trained across all areas of service- Concession, Line Cook, Gaming Floor, Floor, Guest Services
- Maintained exceptional knowledge of procedures and services to provide accurate information to guests and fellow cast members, enhancing their overall experience.
Server/Cashier
Pizzazz Pizza
01.2022 - 08.2022
- Demonstrated strong multitasking abilities and skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs and preferences, ensuring that the facility's quality and reputation was maintained.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated and communicated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrator
Clean Works ZW
09.2020 - 01.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized and communicated workflow and scheduled tasks and weekly garbage disposal subscriptions effectively to ensure timely project completion without compromising quality.
Teacher's Assistant
Bishopslea Preparatory School For Girls
01.2019 - 12.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher and sporting coaches.
- Reviewed lesson material and reinforced instructional material to students individually or in small groups, while presenting and utilizing hands-on instructional techniques for effective comprehension.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MB2025
University Transfer Program, Stage II - Business
International College of Manitoba
Winnipeg, MB2022
AS & A Level, Cambridge International Examinations -
Arundel School
Harare, Zimbabwe12.2018
Skills
- Adaptive, Quick Learner
- Strong Work Ethic
- Leadership and Mentoring
- Exceptional Customer Service and Sales Skills
- Administration and Documentation
- Strong Communication and Research Skills
- Marketing
- Brand Representation
- Improvisational Skills
Languages
English
Native or Bilingual
French
Elementary
German
Elementary
Certification
- Smart Serve - February 2023
- Goethe-Zentrum A1
- Mental Health First Aid
Timeline
Lead Cast Member
Cineplex Junxion
11.2022 - Current
Server/Cashier
Pizzazz Pizza
01.2022 - 08.2022
Administrator
Clean Works ZW
09.2020 - 01.2021
Teacher's Assistant
Bishopslea Preparatory School For Girls
01.2019 - 12.2019
Bachelor of Arts - Economics
University of Manitoba
University Transfer Program, Stage II - Business
International College of Manitoba
AS & A Level, Cambridge International Examinations -
Arundel School
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