Summary
Overview
Work History
Education
Skills
Timeline
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LAURA MONCAYO

Mississauga,ON

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Janitorial

Harry Rosen
03.2020 - 08.2022
  • Services and cleaning duties
  • Checked in and stocked inventory throughout facility.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Call Centre Assistant

Blue Bubbles Cleaning Services
08.2022 - 09.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

2D Artist

Self-employeed
01.2020 - Current
  • Combined technical and artistic abilities to accomplish challenging illustration objectives.
  • Worked alongside customers to create unique designs to translate artistic vision into visual medium.
  • Used multiple software such as Procreate, Photoshop, and Clip Studio paint, to create over 100 digital paintings with full range of emotions and movement.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Graduate Certificate - Art And Design Foundation

George Brown College
Toronto, ON
08.2023

High School Diploma -

Father Michael Goetz Secondary School
Mississauga, ON
06.2022

Certificate - Voice Acting Introductory Class

Voice Over Introduction Workshop
Online
05.2022

Skills

  • Spanish/English Knowledge
  • Passion for learning Languages, currently studying Japanese
  • Calm and patience
  • Positive attitude
  • Fast learner, adaptable worker
  • Problem solving
  • Responsible, Punctual
  • Organized

Timeline

Call Centre Assistant

Blue Bubbles Cleaning Services
08.2022 - 09.2022

Janitorial

Harry Rosen
03.2020 - 08.2022

2D Artist

Self-employeed
01.2020 - Current

Graduate Certificate - Art And Design Foundation

George Brown College

High School Diploma -

Father Michael Goetz Secondary School

Certificate - Voice Acting Introductory Class

Voice Over Introduction Workshop

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LAURA MONCAYO