Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Milton

Clementsvale,NS

Summary

High-energy Office administrator with proven leadership, critical thinking and project management abilities gained during 18-year administrative career. Experienced in managing clerical requirements of Medical office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Overview

16
16
years of professional experience

Work History

Office Administrator

Nova Scotia Health Authority
10.2006 - 11.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Business Administration -

NSCC
Digby, NS
09.2006

Skills

  • Managing Office Supply Inventory
  • Assist Patients
  • Administration and Reporting
  • Problem-Solving Techniques
  • Customer Relationship Management
  • Information Confidentiality
  • Coordinate Events
  • Sales Strategies
  • Payroll and Accounts Payable Receivable
  • Planning Events
  • Cost Management
  • Maintaining Accounting Ledger

Timeline

Office Administrator

Nova Scotia Health Authority
10.2006 - 11.2022

Bachelor of Business Administration -

NSCC
Laura Milton