High-energy Office administrator with proven leadership, critical thinking and project management abilities gained during 18-year administrative career. Experienced in managing clerical requirements of Medical office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
16
16
years of professional experience
Work History
Office Administrator
Nova Scotia Health Authority
10.2006 - 11.2022
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.