Laura Mercure
Ottawa,ON
Summary
Dedicated professional with a background in customer service and teamwork. Skilled in assisting diverse groups and responding to individual needs, ready to leverage these strengths to enhance customer satisfaction and team performance.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Valderi summer camp
Yolaine Gravel
Québec, Shawinigan
08.2024 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Babysitter
Hilary Battaille
Ottawa, Ontario
09.2023 - 06.2024
- Supervised children during playtime to ensure safety and engagement.
- Organized fun activities to promote creativity and social skills development.
- Communicated regularly with parents about daily events and children's behavior.
- Responded promptly to children's needs, fostering a nurturing environment at home.
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Communicated with parents about daily activities and any concerning behaviors.
- Engaging in age-appropriate activities like reading stories or playing games.
Education
Brookfield High School
Ottawa, ONSkills
- Teamwork
- Collaboration
- Motivation
Languages
French
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Valderi summer camp
Yolaine Gravel
08.2024 - 08.2024
Babysitter
Hilary Battaille
09.2023 - 06.2024
Brookfield High School