Summary
Overview
Work History
Education
Skills
Timeline
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Laura McMillan

Guelph,ON

Summary

Driven Law Clerk with 2 years of experience and commitment to productive research and litigation processes. Fast-learning professional with skill in legal research and document drafting. Detail-oriented and collaborative worker with proven leadership.

Overview

8
8
years of professional experience

Work History

Real Estate Law Clerk

Mark Graham Law Office
04.2022 - Current
  • Streamlined real estate transaction processes by implementing efficient document management systems.
  • Expedited closings by meticulously reviewing and drafting legal documents for accuracy and completeness.
  • Enhanced client satisfaction by providing timely updates on property title searches and due diligence matters.
  • Collaborated with attorneys to prepare comprehensive closing packages, ensuring smooth transactions for all parties involved.
  • Improved office efficiency by creating a centralized filing system for easy access to vital documents and records.
  • Organized schedules for attorneys, coordinating appointments with clients, opposing counsel, and court officials as needed.

Administrator

Tytan Glove & Safety
04.2021 - 04.2022
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Executed billing tasks and recorded information in company databases.
  • Created improved filing system to maintain secure client data.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.

Service Supervisor

Farmboy
02.2019 - 01.2021
  • Provided excellent customer support to customers in fast-paced environment.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Handled team member cash outs, reported any discrepancies and maintained precise financial records.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.

Visual Merchandiser

Luxe Touch Consignment
04.2019 - 12.2019
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Conducted daily upkeep with store website to update it with new products.
  • Set up product shots, including selecting props, styling, and lighting.
  • Enhanced store sales by creating visually appealing and strategically placed product displays.
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.

Manager

Wendy's
02.2016 - 12.2018
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Education

Graduate Certificate - Office Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2021

Graduate Certificate - Visual Merchandising

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2019

Skills

  • Billing and Invoicing
  • Inquiry Requests
  • Document and File Management
  • Appointment Coordination
  • Database Entry
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Dynamics
  • Customer Care
  • Strong Organizational Skills
  • Contract Review
  • Title searches
  • Document drafting

Timeline

Real Estate Law Clerk

Mark Graham Law Office
04.2022 - Current

Administrator

Tytan Glove & Safety
04.2021 - 04.2022

Visual Merchandiser

Luxe Touch Consignment
04.2019 - 12.2019

Service Supervisor

Farmboy
02.2019 - 01.2021

Manager

Wendy's
02.2016 - 12.2018

Graduate Certificate - Office Administration

Conestoga College Institute of Technology And Advanced Learning

Graduate Certificate - Visual Merchandising

Conestoga College Institute of Technology And Advanced Learning

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Laura McMillan