Laura Mathes

Dependable server successful in providing fast, high-quality customer service to guests in various restaurant settings.

• Smart Serve Certified
• Basic WHMIS Training

• Assisted guests with making menu choices in an informative and helpful fashion.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Appropriately suggested additional items to customers to increase restaurant sales.
• Promptly served all food courses and beverages to guests.
• Answered questions about menu selections and made recommendations when requested.
• Effectively communicated with the kitchen staff regarding allergies, dietary needs, and other special requests.
• Regularly checked on guests to ensure satisfaction with each food course.
• Skillfully anticipated and addressed guests' service needs.
• Consistently adhered to quality expectations and standards.
• Delivered exceptional, friendly and fast service.