Laura Madrid
Aliso Viejo
Summary
Detail- oriented branch administrator with extensive experience in staff management and effective communication. Skilled in budget planning, document management, and enhancing operational efficiency, leading to improved productivity and positive work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Administrator
BrightView Landscape Services
Santa Ana, CA
03.2023 - Current
- Coordinated daily operations to ensure seamless branch functionality and customer satisfaction.
- Managed administrative tasks including accounts payable, billing; ensuring constant communication with vendors and clients.
- Oversaw uniform inventory management, ensuring accurate stock levels for EE needs
- Fostered a positive work environment by promoting open communication channels between team members.
- Commitment to maintaining office organization led to increased productivity among staff members.
- Administered payroll tasks accurately ensuring all employees were paid on time without discrepancies.
- Coordinated team meetings agendas aimed at enhancing collaboration within the workforce.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Community Services Specialist
City Of Mission Viejo- Local Government
Mission Viejo
08.2019 - 03.2023
- Facilitated community outreach programs, enhancing resident engagement and participation.
- Collaborated with local organizations to identify community needs and prioritize initiatives.
- Organized community events that fostered connections among residents and local resources.
- Maintained equipment and inventory records.
- Served as primary point of contact for residents interested in booking community center as special event venue
- Managed scheduling and logistics for community center room rentals, ensuring smooth operations and clean up
- Drafted timelines and room set-ups
Education
Bachelor of Science - Criminal Justice
California State University, Fullerton
Fullerton, CA05-2019
Skills
- Cash handling
- Office administration
- Staff management
- Document management
- Budget planning
- Customer service
- Attention to detail
- Friendly
Certification
- Esthetician License - November 2025- present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Branch Administrator
BrightView Landscape Services
03.2023 - Current
Community Services Specialist
City Of Mission Viejo- Local Government
08.2019 - 03.2023
Bachelor of Science - Criminal Justice
California State University, Fullerton