Laura Lua
Los Banos
Summary
I offer excellent communication and organizational skills, am ready to excel in the fast-paced legal environment, and am eager to learn and develop. I bring strong research and analytical abilities essential for case preparation and legal documentation, and I am ready to use and develop administrative and technical skills in a legal Assistant role.
Overview
14
14
years of professional experience
Work History
Legal Assistant
Linneman Law
06.2019 - 02.2023
- Achieved successful case resolutions by closely managing and organizing client files.
- Assisted clients in obtaining the medical care they needed by coordinating appointments and transportation services as required.
- Conducted intake interviews with new clients, gathering critical information to build a solid foundation for their case.
- Assisted in preparing legal documents such as pleadings or discovery requests, expediting the litigation process when necessary.
- Monitored medical treatment progress, maintaining open lines of communication with healthcare providers involved in the client''s care plan.
- Maintained confidentiality while handling sensitive personal injury claims, fostering trust between our firm and its clients.
Legal Assistant
Mckee Law Office
07.2015 - 06.2019
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
Fast Food Manager
Orbitz
01.2014 - 02.2016
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, increasing loyalty and repeat business.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Ensured compliance with all health department regulations, maintaining high sanitation standards throughout the establishment.
Legal Secretary
Tara K. Howard Attorney at Law
03.2009 - 08.2012
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Created, indexed, and maintained client binders.
- Filed documents with courts on behalf of the attorney.
- Scheduled all appointments, appearances, and briefings.
- Scheduled and made appointments for attorney Tara K. Howard.
Education
Associate of Applied Science - Criminal Justice
Heald Collage
09-2011
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Calendar Management
- Legal Document Preparation
- Legal/Court Processes
- Relationship Building
- Administrative support
- Client relations
- Interviewing clients
- Document filing
- Court filing
- Deadline monitoring
- Relationship building
Languages
Spanish
Professional Working
Education
Fresno, CA
Contact
Los Banos, CA 93635
Timeline
Legal Assistant
Linneman Law
06.2019 - 02.2023
Legal Assistant
Mckee Law Office
07.2015 - 06.2019
Fast Food Manager
Orbitz
01.2014 - 02.2016
Legal Secretary
Tara K. Howard Attorney at Law
03.2009 - 08.2012
Associate of Applied Science - Criminal Justice
Heald Collage
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