Laura Lopez Barrera
Toronto,ON
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
HOSTESS / DELIVERY PREP
Jack Astor's Bar And Grill
Toronto, Ontario
04.2023 - 05.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Answering phones, taking reservations, and assisting with menu information.
- Managing the waitlist and ensuring a smooth flow of guests into the restaurant. Carefully packaging food items to maintain their temperature and quality during transit, including appropriate containers and labeling orders when necessary.
- Before packaging, inspecting food for quality, ensuring it meets the restaurant's standards for freshness, and presentation.
Costumer Service Manager
Socorro Cordoba
Cali, Colombia
09.2022 - 12.2022
- Followed through with client requests to resolve problems
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants.
Server/Hostess
Paladar Restaurant
Cali, Colombia
02.2021 - 03.2022
- Inspection of food orders to ensure proper plate presentation, portioning and recipe adherence prior to sending food out to guests
- Coordination at using hands to write, pour, and/or carry several drinks, plates, and/or bowls at the same time
- Ability to hear, understand, and respond to Team Members’ and Guests’ requests in a loud environment
- Ability to remain standing and active for an 8–12-hour shift, with approved break periods.
Education
Music Industry Arts and Performance -
Centennial College
true06-2025
Skills
- Excellent verbal
- Written and communication skills
- Time management
- Quick adaptation to changes
- Quick learner
- Problem solving
- Fast-paced environment
- Ability to deal with multiple tasks
Timeline
HOSTESS / DELIVERY PREP
Jack Astor's Bar And Grill
04.2023 - 05.2024
Costumer Service Manager
Socorro Cordoba
09.2022 - 12.2022
Server/Hostess
Paladar Restaurant
02.2021 - 03.2022
Music Industry Arts and Performance -
Centennial College
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