Laura Lara
Moreno Valley
Summary
Dedicated professional with a strong foundation in family advocacy and behavioral health support. Expertise in crisis intervention, resource coordination, and developing educational materials for parents, ensuring families receive comprehensive care and support tailored to their unique needs.
Overview
24
24
years of professional experience
Work History
Parent Partner
RUHS Behavioral Health
Banning
12.2024 - Current
- Coordinated support for families navigating behavioral health services.
- Facilitated communication between families and mental health providers.
- Developed resources to educate parents about available programs and services.
- Assisted in crisis intervention to ensure family safety and well-being.
- Collaborated with multidisciplinary teams to enhance service delivery.
- Advocated for family needs within the behavioral health system framework.
- Advocates for clients' rights within the system and ensured their voices are heard.
- Provided support and guidance to families with young children through home visits, phone calls, and emails.
- Navigated systems such as healthcare providers or government agencies on behalf of clients to access needed services or benefits.
- Developed individualized service plans based on family goals and needs.
- Educated parents on topics related to child development, behavior management, nutrition, health care, education resources.
- Connected clients with suitable community resources.
- Set up and managed family and one-on-one meetings to establish goals and set up plans to achieve every milestone.
- Conducted assessments of family functioning to identify strengths and areas of need.
- Collaborated with other professionals such as social workers, therapists, and educators to ensure the best outcomes for families.
- Applied personal knowledge of child welfare system to better serve and educate families.
- Organized community resources and coordinated referrals to give parents additional support.
- Supported caregivers in gaining knowledge about special education laws and processes.
- Assisted parents in developing positive parenting skills and strategies for addressing challenging behaviors.
- Maintained confidentiality through stringent handling of charts and data.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Established behavioral modification goals and assessed progress toward goals.
- Identified appropriate community resources and provided referrals for services.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in a variety of situations.
Medical Assistant
Dr.Herman A. Carstens MD
Corona
01.2012 - 10.2013
- Collected pre- and post-treatment vital signs and weight to monitor patient progress.
- Recorded vital signs and health history for patients, contributing to accurate patient assessments.
- Supported routine health checks to ensure patient safety. and diagnostics testing by collecting and processing specimens.
Member Service Representative
Visterra Credit Union
Corona
12.2002 - 07.2010
- Delivered exceptional customer service through friendly interactions, professionalism, and prompt assistance with transactions to enhance customer satisfaction.
- Executed customer transactions for money orders, cashiers checks, deposits, and withdrawals to ensure accurate and efficient service.
- Addressed customer concerns regarding products or services to resolve issues and promote sales opportunities.
- Ensured a clean and organized member service area to provide a welcoming environment for customers.
Education
GED -
Riverside Adult School
Riverside, CA09-2001
Medical Assistant Certificate - Medical Assistant
UEI
Riverside, CAAssociate of Science - Social Work And Human Services
Moreno Valley College
Moreno Valley, CA07-2026
Skills
- Crisis intervention
- Mental health support
- Behavioral health support
- Family advocacy
- Resource coordination
- Care coordination
- Service planning
- Goal setting
- Documentation preparation
- Home visits
- Child development guidance
- Community resources awareness
- Relationship management
- Effective communication
- Problem-solving
- Leadership
- Direction providing
- Team collaboration
- Teamwork
- Relationship management
- Self-advocacy
- Family dynamics
- Family systems knowledge
- Behavioral support
- Confidentiality and privacy
- Record keeping
- Evidence-based
- Advocacy
- Support
- Multitasking
- Indirect care
- Appointment scheduling
- Family dynamics
- Evidence-based
- Team collaboration
- Support
- Multitasking
- Teamwork
Timeline
Parent Partner
RUHS Behavioral Health
12.2024 - Current
Medical Assistant
Dr.Herman A. Carstens MD
01.2012 - 10.2013
Member Service Representative
Visterra Credit Union
12.2002 - 07.2010
GED -
Riverside Adult School
Medical Assistant Certificate - Medical Assistant
UEI
Associate of Science - Social Work And Human Services
Moreno Valley College