LAURA KANUCH
Landers
Summary
Efficient Office Specialist with experience in diverse administrative roles. Strengths include exceptional organizational skills, multitasking, and maintaining confidentiality. Demonstrated ability to streamline office operations for improved productivity and efficiency. Have made significant contributions in previous roles by implementing effective document management systems and enhancing team collaboration practices.
Overview
22
22
years of professional experience
Work History
OFFICE SPECIALIST
San Bernardino County Sheriff's Department
Apple Valley
11.2023 - Current
- Assist the public at the front counter with giving copies of reports, collect fees for retrieval of customer's vehicle that was impounded, schedule appointments for live scans and 290 registrations, collect fees for live scans and process live Scans. Answer phones, file and fill out forms.
- Register 290's, create and update spreadsheet with new/old registrants daily, Access to CSAR, Run Criminal Histories, run Driver's License and Vehicle Registration on suspects and 290 registrants.
- Assist other Office Personnel/Office Specialists when needed.
- Enter non-emergency calls, enter CPS/APS follow-up to create call for Deputies, and enter Subpoenas on spreadsheet and route to appropriate Deputy.
OFFICE SPECIALIST
San Bernardino County Sheriff's Department
Joshua Tree
06.2022 - 11.2023
- Review reports turned in by Deputies and check for additional information that may be needed. Once the report has all the required attachments, I then route to either DA, Direct File, Detectives, Deputy for follow-up, Station File, CPS/APS or T/C.
- Monthly stats for my jurisdiction.
- Assisted the public at the front counter with giving copies of reports, collecting fees for retrieval of their vehicle that was impounded, making appointments, collecting fees and doing Live Scans. Answer phones, file and fill out forms.
- Registered 290's and made a spreadsheet for the Detective, each month, on the Compliance Checks needed to be made. Access to CSAR, Run Criminal History, Driver's License and Vehicle Registration on suspects and 290 registrants.
- Assist other Office Personnel/Office Specialists when needed.
SCALE OPERATOR
San Bernardino County/Public Works Department
Landers
07.2021 - 06.2022
- Operate a platform scale that weighs vehicles entering the site with refuse, then determine the proper classification of refuse to apply appropriate fee rate. The data is entered into the computer to calculate and collect fees.
- Assist the public, answer questions regarding what type of material can be brought in.
- Provide excellent customer service and be aware of safety concerns or issues.
- Handle cash transactions. Balance the drawer daily and make daily deposits.
SECRETARY I
San Bernardino County/Transitional Assistance Department
San Bernardino
03.2015 - 06.2021
- Provide administrative support to Deputy Directors, Managers and Supervisors.
- Answer telephone and greet visitors.
- Deal with complaints that are for the Deputy Director and resolve them before sending it out to my supervisor. Sort mail and distribute.
- Create meeting agendas, book conference rooms, prepare meeting material and compose minutes.
- Maintain staff records, generate correspondence and reports. Maintain confidentiality of all information and documents.
- Compose and prepare correspondence and memos.
- Train WEX Clerks on office procedures.
- Request Certification Lists for vacant positions. Schedule appointments for interviews and prepare interview material.
- Make travel arrangements for Deputy Director and Regional Manager. Attend formal meetings and take minutes. Provide coverage for other secretaries to one or more Deputy Directors from different Regions.
- Review and correct department forms and procedures submitted. Prepare and assist with various projects, including researching, compiling, arranging and computing data and composing reports.
- Operate various types of office machines: computers, copy machines, calculators, fax machines, Poly-com/conference calls.
- Review all incoming forms that need signature from the Deputy Director.
PAYROLL SPECIALIST
San Bernardino County Fire/Special Districts
San Bernardino
12.2013 - 12.2014
- Answer phones, assist the public, track mail, take pictures for ID's and process badges.
- Assist Payroll Specialist with new hires. Create new hire packets, make new folders for new employees. Create termed folders for employees who have separated from the county and fill out separation reports.
- Schedule appointments for interviews and physicals and create binders for the Oral Interviews.
- Review new hire and/or background packets, for missing information and signatures.
- Process payroll for Limited Term Firefighters.
- Research and compile information for reports.
R.O.P. SECRETARY
Fontana Unified School District/Adult Education
Fontana
07.2009 - 06.2011
- Answer phones and greet the public. Schedule appointments for students to meet with Adult Ed. Counselor.
- Assisted students with signing up for Adult Education Classes and Career Technical Classes.
- Assisted the public and teachers, performed receptionist duties when necessary.
- Helped plan and organize events for Career Fairs, Graduations, R.O.P. Advisory Meetings and In-Service Training. Prepared forms/material for interviews and meetings. Took the minutes for meetings.
- Handled all the purchasing for Adult Ed. /R.O.P., maintained the spreadsheets for all materials purchased. Maintenance/work order requests for the office and on/off-site classes and technology requests.
- Processed Affiliation Agreements, Certificates of Completion, and Diplomas.
ADULT EDUCATION SECRETARY
Fontana Unified School District/Adult Education
Fontana
09.2003 - 07.2009
- Assisted the public, registered students for classes, answered phones, and handled cash transactions for payment of classes and instructional materials.
- Served as a Proctor for GED testing and assisted/administered English Testing.
- Completed Purchase Requisitions for the office, classroom and teacher supplies.
- Hired Childcare Providers for C.B.E.T. Program (Community Based English Tutoring). Visited school sites where the program was offered to receive input from teachers on student progress.
- Kept inventory of all instructional supplies/equipment on Excel spreadsheets.
Education
Certificate - Microcomputer Operator
El Dorado College
West Covina, CA05.1988
Some College (No Degree) - Administration of Justice
Chaffey College
Rancho Cucamonga, CASome College (No Degree) - Administration of Justice
Victor Valley College
Victorville, CASkills
- Experienced in Word, Excel, Outlook, and PowerPoint
- Typing speed of 60 wpm
- Fluent in reading, writing, and speaking Spanish
- Customer service
- Appointment scheduling
- Cash handling
- Office administration
- Data entry
- Record keeping
References
Available upon Request
Timeline
OFFICE SPECIALIST
San Bernardino County Sheriff's Department
11.2023 - Current
OFFICE SPECIALIST
San Bernardino County Sheriff's Department
06.2022 - 11.2023
SCALE OPERATOR
San Bernardino County/Public Works Department
07.2021 - 06.2022
SECRETARY I
San Bernardino County/Transitional Assistance Department
03.2015 - 06.2021
PAYROLL SPECIALIST
San Bernardino County Fire/Special Districts
12.2013 - 12.2014
R.O.P. SECRETARY
Fontana Unified School District/Adult Education
07.2009 - 06.2011
ADULT EDUCATION SECRETARY
Fontana Unified School District/Adult Education
09.2003 - 07.2009
Certificate - Microcomputer Operator
El Dorado College
Some College (No Degree) - Administration of Justice
Chaffey College
Some College (No Degree) - Administration of Justice
Victor Valley College
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