Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Laura Jackson

Delaware,ON

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Kelseys Original Roadhouse
05.2023 - Current
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Buffalo Wild Wings
01.2021 - 05.2023
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Sandwich Artist

SUBWAY®Restaurants
11.2014 - 01.2021
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Education

911 & Emergency Services Communications

Seneca College
Toronto, ON
06.2024

High School Diploma -

Medway High School
Arva, ON
06.2014

Skills

  • Food safety understanding
  • High Energy and Stamina
  • Strong Work Ethic
  • Team Player
  • Reliable and Responsible
  • Customer Service
  • Problem-Solving
  • Active Listening

Languages

English
Full Professional

Certification

IMS 100- Introduction to incident Management System.

Public Safety Telecommunication's - APCO



Timeline

Server

Kelseys Original Roadhouse
05.2023 - Current

Server

Buffalo Wild Wings
01.2021 - 05.2023

Sandwich Artist

SUBWAY®Restaurants
11.2014 - 01.2021

911 & Emergency Services Communications

Seneca College

High School Diploma -

Medway High School
Laura Jackson