LAURA HUGHES
Dana Point
Summary
A thoughtful and creative professional with a background in textile design and content creation. Experienced in supporting customer needs through clear, empathetic communication, contributing to high satisfaction and retention. Builds genuine connections that foster trust and loyalty, with consistent positive feedback and repeat client engagement. Passionate about supporting a brand that values craftsmanship, transparency, and making beautifully made products more accessible to everyone.
Overview
22
22
years of professional experience
Work History
Owner
Browne Dog Studio
Laguna Beach
01.2011 - Current
- Executed original pattern designs for clients, guiding projects from conceptualization to finished product across women's and men's apparel, swimwear, ready-to-wear, and interiors.
- Capitalized on new trends and technologies to support business development and achieve sales goals.
- Delivered exceptional customer service to clients, fostering long-term relationships that contributed to company growth.
- https://www.brownedogstudio.com
Sales Representative
Garreau Designs
Laguna Beach
05.2006 - 01.2011
- Built strong relationships with key decision makers in target organizations, resulting in increased sales opportunities.
- Delivered persuasive sales presentations that enhanced customer engagement and drove higher profitability.
- Collaborated with cross-functional teams to develop innovative solutions addressing customer needs and influencing design trends.
Traffic Manager
Fuse Interactive
Laguna Beach
08.2004 - 05.2005
- Coordinated with marketing and design team to manage launch of digital marketing campaigns, ensuring alignment with client objectives.
- Engaged with client to clarify project expectations and resolve issues, fostering strong client relationships.
- Led weekly and daily status meetings to monitor project status, budget adherence, and timeline progress.
Education
Bachelor of Arts - Marketing
Colorado State University
Ft. Collins, ColoradoSkills
- Client management
- Communication skills
- Digital marketing tools
- Business management software
- Microsoft Office Suite
- Organizational skills
- Adaptability
- Conflict resolution
Accomplishments
- Client Retention Growth, Improved client retention by 20% through excellent customer service.
- Sales Increase Achievement, Increased sales by 30% over 3 years by identifying new markets.
- Textile Print Innovation, Developed 200+ unique textile prints for diverse clients annually.
Hobbies and Interests
- Travel
- Dogs
- Nature
- Hiking
Timeline
Owner
Browne Dog Studio
01.2011 - Current
Sales Representative
Garreau Designs
05.2006 - 01.2011
Traffic Manager
Fuse Interactive
08.2004 - 05.2005
Bachelor of Arts - Marketing
Colorado State University