Laura Hoskins
Halifax,NS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Canadian Armed Forces
12.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Front Desk Receptionist
Dalhousie Physiotherapy Clinic
11.2018 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Connected with 50+ customers a day, supported troubleshooting, provided product information, and building customer loyalty
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Bachelor of Science - Kinesiology
Dalhousie University
Halifax, None05-2020
Skills
- EMR / EHR
- Data entry
- Reliable team player
- Compassionate
- Payment collection
- Inventory management
- Customer service
- Attention to detail
- Verbal and written communication
- Hospitality services
- Time management
- Listening skills
Languages
English
Native or Bilingual
Interests
- Baking
- Passionate about balancing physical health with mental and emotional wellness
- Animal Care
- Gardening
- Hiking
Timeline
Medical Assistant
Canadian Armed Forces
12.2018 - Current
Front Desk Receptionist
Dalhousie Physiotherapy Clinic
11.2018 - 10.2021
Bachelor of Science - Kinesiology
Dalhousie University
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