Laura Gonzales
Rowland Heights
Summary
Dedicated and detail oriented professional seeking to leverage my experience in operations coordination, and administrative support within a dynamic and stable workplace.
Overview
16
16
years of professional experience
3
3
Certifications
1
1
Language
Work History
Caregiver
Zachary Friel (Private Client)
05.2013 - 06.2024
- Delivered compassionate, in-home non-medical care to a disabled veteran.
- Assisted with household tasks, meal preparation, and appointment scheduling.
- Provided part-time childcare support.
Operations Coordinator
Hillside Heating & AC
09.2020 - 09.2022
- Managed job scheduling and coordination, ensuring efficient workflows.
- Prepared contracts, job quotes, and customer agreements.
- Arranged equipment rentals and procurement of job materials.
- Scheduled crew assignments and processed payments and purchase orders.
Administrative Assistant
Goldrush Gateways
05.2016 - 09.2014
- Provided exceptional customer service and managed client communications.
- Drafted and maintained customer contracts and conducted data entry.
- Handled weekly inventory tracking and record-keeping.
- Created and modified business documents using Microsoft Office.
Sales Associate
Destination XL
09.2012 - 10.2013
- Delivered personalized shopping assistance and product recommendations.
- Processed customer transactions and returns with efficiency.
- Maintained high standards of customer service.
Shift Supervisor & Catering Coordinator
Panera Bread
11.2008 - 02.2012
- Supervised employees, ensuring adherence to procedures and service excellence.
- Conducted inventory management and supply ordering to maintain operations.
- Trained employees in various roles, supporting company expansion efforts.
- Managed catering department, fulfilling orders and coordinating deliveries.
Education
High School -
Etiwanda High School
Etiwanda, CA05.2005
No Degree - Spanish Court Interpretation
Southern California School of Interpretation
Santa Fe Springs, United States 05.2001 -
Skills
- Fluent in Spanish
- Proficient in Microsoft Office
- Organizational skills
- Scheduling abilities
Certification
Certified National Caregiver
Timeline
Operations Coordinator
Hillside Heating & AC
09.2020 - 09.2022
Administrative Assistant
Goldrush Gateways
05.2016 - 09.2014
Caregiver
Zachary Friel (Private Client)
05.2013 - 06.2024
Sales Associate
Destination XL
09.2012 - 10.2013
Shift Supervisor & Catering Coordinator
Panera Bread
11.2008 - 02.2012
No Degree - Spanish Court Interpretation
Southern California School of Interpretation
05.2001 -
High School -
Etiwanda High School
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