Laura G. Medina
Vancouver
Summary
Highly motivated and enthusiastic with a strong background in customer service and a passion for providing friendly, efficient, and accurate administrative support.
Overview
7
7
years of professional experience
Work History
Ward aide/Porter
Providence health care
06.2021 - Current
- Experienced in mental health, addictions and rehab units like Emergencies, PASU, ABSU, 2 North
- Helping deescalate patients and family members in an emotionally unstable situation
- Followed sanitation procedures, requested by health authorities
- Follow established guidelines for handling hazardous waste materials and private information
- Transferring patients and medical equipment around the hospital
Inviromental Services
Saint Paul's hospital
06.2020 - 06.2021
- Conduct inspections of assigned areas to identify potential hazards that need immediate attention
- Disinfect the facility with specialized chemicals, following infection control procedures issued by government health care authorities
- Follow safety protocols like the proper use of protective gear when handling hazardous materials
- Maintaining inventory and distribution of medical equipment
Receptionist
Control+Print
04.2018 - 05.2019
- Use proper telephone etiquette, answer phone calls and questions, transfer to proper extensions
- Process incoming mail and packages accurately
- Order supplies to maintain optimum inventory of stock
- Create professional documents for internal use or external distribution
- Cash handling
Education
Certification - Dental Receptionist Certificate
Vancouver Community College
Vancouver, BC12-2024
Standard First Aid certification - undefined
Red Cross
Vancouver, British Columbia06.2023
Latín dance instructor program - undefined
Casa de las Artes
Leon Gto, Mexico09.2017
Skills
- Excellent Communication & Interpersonal Skills
- Patient-Centered Approach
- Dental Software: Familiarity with dental practice management software like Power practice, Tracker and Office Suite (Word, Excel, Outlook)
- Insurance Verification and Payment Processing, Handle cash, credit card, and check payments
- Bilingual: Spanish (Native) English (Fluent)
- Dental Terminology: Basic knowledge of dental terminology
- Multitasking
- Attention to Detail
- Organizational & Time Management Skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Ward aide/Porter
Providence health care
06.2021 - Current
Inviromental Services
Saint Paul's hospital
06.2020 - 06.2021
Receptionist
Control+Print
04.2018 - 05.2019
Standard First Aid certification - undefined
Red Cross
Latín dance instructor program - undefined
Casa de las Artes
Certification - Dental Receptionist Certificate
Vancouver Community College
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